Visitor Reception Dashboard

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Visitor Reception Dashboard

    The Visitor Reception Dashboard enables users to efficiently manage and monitor visitor registrations on any given day. It provides insights into the status of visitors on the premises, such as those expected, checked in, checked out, on break, or absent. The dashboard has been migrated to Workplace Central, and old dashboards are being phased out for new customers.

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    Key Features

    • Real-time Tracking: View current visitor registrations and their statuses.
    • Role-Based Access: Designed for Workplace Visitor Management managers to gain visibility into visitor data.
    • Data Visualizations: Includes metrics for expected visitors, checked-in guests, those on break, checked-out visitors, and cancellations, all presented in easy-to-read formats.
    • Location-Specific Reports: Select a visiting location to display relevant reports in separate tabs.

    Key Outcomes

    With the Visitor Reception Dashboard, users can:

    • Monitor the number of expected visitors and their statuses in real-time.
    • Quickly identify and manage visitor registrations throughout the day.
    • Access detailed logs of visitations, enhancing overall visitor management efficiency.

    With the Visitor Reception Dashboard, you can track visitor registrations created in the application on any day. Track the statuses of visitors who are on the premises. View the number of visitors who are expected, have checked in, have checked out, are on break, or have not showed up.

    Note:
    The Workplace Visitor Management dashboard is migrated to Workplace Central. You can start using the migrated dashboards from Workplace Central. The out-of-the-box dashboards are also migrated to Workplace Central. Old dashboards are not supported for new Workplace Service Delivery customers. For existing customers, old dashboards are currently available but will be deprecated soon.

    For more information about the migrated dashboard, see Reservation Management dashboard.

    Figure 1. Visitor Reception Dashboard
    Visitor Reception Dashboard

    To access the Visitor Reception Dashboard, navigate to All > Workplace Central > Workplace Dashboards .

    Select a location in the Visiting Location field at the top to display reports for that location in separate tabs.

    End user and roles

    Table 1. End user and roles
    End user and goal Required role Benefits
    Workplace Visitor Management manager: Needs visibility into the real-time status and the number of the visitor registrations created. sn_wsd_visitor.manager
    • Review current day's visitor registrations
    • Monitor visitor registrations created by employees.
    • Monitor visitors who are currently checked in and the visitors who have checked out.
    • Monitor visitors who are on break.
    • Monitor expected visitors on the current day and at any hour.
    • Check cancelled registrations.
    • Check visitor's who did not show up.

    Data visualizations

    The Visitor reception dashboard allows you to view the following visualizations.
    Table 2. Data visualizations
    Title Type Description
    Expected visitors today Single score Single-score icon Number of expected visitors on the current day.
    Visitors that are checked in Single score Single-score icon Number of visitors who are currently checked.
    Visitors on break Single score Single-score icon Number of visitors who are currently on break.
    Visitors that are checked out Single score Single-score icon Number of visitors who have checked out on the current day.
    Cancelled visitor registrations Single score Single-score icon Number of cancelled visitor registrations.
    Visitors expected today per hour Column Columns icon Number of visitors expected at any hour on the current day. It shows the trend of the day according to when visitors are expected.
    Expected visitors today List Visitor registrations of the expected visitors on the current day.
    Visitors that are checked in List Visitor registrations of the visitors who are currently checked in.
    Visitors on break List Visitor registrations of the visitors who are currently on break.
    Visitors that are checked out List Visitor registrations of the visitors who have checked out.
    Cancelled visitor registrations List Cancelled visitor registrations.