--- sourceDocument: Australia Employee Service Management sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia Employee Service Management ft:clusterId : - emplsm bundleId : - emplsm workflow : - Employee --- # Quick start for EmployeeWorks # Get started with EmployeeWorks Web App {#ariaid-title1} Release version: Australia Updated May 27, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read Set up EmployeeWorks Web App by verifying prerequisites, installing plugins, configuring branding, connecting the conversational assistant, and publishing your first announcement. ## Before you begin Role required: admin ## About this task EmployeeWorks supports two deployment paths --- one with Moveworks and one with Now Assist. The deployment path determines which configuration tasks apply. ## Procedure 1. Install one of the following sets of plugins from store. * For Moveworks deployment path, install EmployeeWorks Web App for Moveworks and EmployeeWorks Web App Extended. * For Now Assist deployment path, install EmployeeWorks Web App for Now Assist and EmployeeWorks Web App Extended. Note: EmployeeWorks Web App Extended is an add-on application and requires either EmployeeWorks Web App for Moveworks or EmployeeWorks Web App for Now Assist to be separately downloaded. 2. [Configure branding and theme](https://servicenow-prod.fluidtopics.net/ZvVwSi14LxSWFRQS~uMeHg "In the admin console, configure branding, data sources, internal and external search sources, conversational assistant settings, canvas, and other features."). Set the portal name, URL suffix, logos, favicon, and palette colors. Configure from the Appearance module of the Product Configuration console or the admin console. Optionally, [Configure additional themes](https://servicenow-prod.fluidtopics.net/I5XDO77gqcIZTXSsk0tbjg "Configure themes and set audience criteria to apply different branding to specific user groups."). 3. [Configure tasks and requests](https://servicenow-prod.fluidtopics.net/UAdUWnQZYjAI_KMzuOuVqQ "Set up AI preferences to control resource usage and generation modes for task insights and request summaries."). 4. [Configure the home page](https://servicenow-prod.fluidtopics.net/CXwmMLUM4aWVTMIHU~i2iw "Configure the home page in EmployeeWorks Web App. Set the AI chat entry, the out-of-the-box widget lineup, and the quick links shown to employees.") to set the default home page layout and [Configure the default canvas dashboard](https://servicenow-prod.fluidtopics.net/iYfrFANsa0TtMOU5zWRpGA "Configure the default canvas dashboard that EmployeeWorks Web App presents to employees before they personalize their canvas. Set the subtitle, widget layout, and preview experience.") to set the personalized canvas. 5. Configure the org chart and employee profile. * Set the eligible users and the card fields in [Configure the organization chart](https://servicenow-prod.fluidtopics.net/YL2o3BegE~6EHAT55z370w "Configure the organization chart in EmployeeWorks Web App. Set the eligible users and the fields that appear on each card."). * Set the field groups and the editable fields in [Configure the employee profile](https://servicenow-prod.fluidtopics.net/dAJAn8klyt2PrrdQPKJssA "Configure the employee profile page in EmployeeWorks Web App. Set the fields that appear and the fields that an employee can edit."). {#eslate-getting-started-employee-slate__ul_t4r_k5v_jjc} 6. [Configure quick links from the admin console](https://servicenow-prod.fluidtopics.net/gE31poTs6cMa5fIvGHaZZQ "Add, reorder, remove quick links, or apply user criteria from the guided Home section in the admin console."). 7. [Search sources](https://servicenow-prod.fluidtopics.net/nyYdCOLJIsdtZ9vSj6sIHg "Configure internal and external search sources to expand the knowledge base available to Now Assist in Employee Slate. Search sources determine what content users can access through conversational search."). 8. [Configure notifications](https://servicenow-prod.fluidtopics.net/YVjVix7jQy0~JnLWQ2afxw "Configure the content, the trigger conditions, and the recipients for the default notifications shipped with Employee Slate (built for Now Assist).") and set the content, the trigger conditions, and the recipients. 9. [Configure the Upcoming Holiday widget](https://servicenow-prod.fluidtopics.net/ymnaN2wkuWwY3wfE2oKZ2A "Configure the Upcoming Holiday widget to display location-specific holidays on the Employee Slate home page. Populate the holiday calendar table and control widget visibility through the Admin Console."). 10. Connect the assistant and configure chat branding in [Configure branding and theme](https://servicenow-prod.fluidtopics.net/ZvVwSi14LxSWFRQS~uMeHg "In the admin console, configure branding, data sources, internal and external search sources, conversational assistant settings, canvas, and other features."). 11. [Configure browse experience](https://servicenow-prod.fluidtopics.net/10Urqf1Qag_AFJ2vOEz7mw "Configure the browse experience by associating a taxonomy with your Employee Slate experience to enable topic-based navigation.") 12. [Configure knowledge widget](https://servicenow-prod.fluidtopics.net/~aHAGpR6Eymp2RvzOv7eCg "Control the visibility of author and last updated fields in the Knowledge widget using widget instance properties.") 13. **Optional:** [Configure the AI widget builder](https://servicenow-prod.fluidtopics.net/SlRFQJLAmmcUbsggoEQe9w "Configure the AI widget builder in EmployeeWorks Web App. Set the scope, the role access, and the chat panel that drives widget generation.") and build custom widgets as explained in [Create a widget with the AI-powered Widget Builder](https://servicenow-prod.fluidtopics.net/WyrJTRLhIF51zofBpxWxvA "Use the AI-powered Widget Builder to generate an Employee Slate widget from a natural-language prompt. Refine the widget properties and publish the widget to the widget library."). 14. [Create announcements](https://servicenow-prod.fluidtopics.net/qZBvsNXi1DJfGXL4gwMvwg "Create announcements to highlight important content on the EmployeeWorks Web App home page, such as new policies, required actions, or featured knowledge articles as a carousel.") for employees to stay engaged with relevant communications. 15. **Optional:** [Configure the AI widget builder](https://servicenow-prod.fluidtopics.net/SlRFQJLAmmcUbsggoEQe9w "Configure the AI widget builder in EmployeeWorks Web App. Set the scope, the role access, and the chat panel that drives widget generation.") to set the scope, the role access, and the chat panel and [Create a widget with the AI-powered Widget Builder](https://servicenow-prod.fluidtopics.net/WyrJTRLhIF51zofBpxWxvA "Use the AI-powered Widget Builder to generate an Employee Slate widget from a natural-language prompt. Refine the widget properties and publish the widget to the widget library.") to build custom widgets. 16. **Optional:** Roll out to employees and configure analytics. Share the portal URL with employees. Track engagement, content performance, and AI assistant quality from [Analytics and reporting](https://servicenow-prod.fluidtopics.net/P3anwOlBta9BMR5s7fSvmg "Track user engagement, content performance, and AI assistant quality across the employee experience with built-in analytics tools.") and check funnels and events from [Configure analytics and reporting](https://servicenow-prod.fluidtopics.net/ePuS3ocnjO_EiqolzpKJXg "Access conversion funnel analytics to track user behavior patterns and identify optimization opportunities."). ## Result After you configure EmployeeWorks Web App, your employees can go to the following URL. https://.service-now.com/aiux/employeeslate/home Note: The URL may change based on your configuration in Branding and Theming. ## What to do next You can go to [EmployeeWorks home](https://servicenow-prod.fluidtopics.net/0UNFONHE7UBCEokWGKRamA "Access services, tasks, and announcements from an AI-first dashboard that supports your daily work.").