Reference for HR Service Delivery Integration with Cornerstone OnDemand Release version: Australia Updated March 12, 2026 1 minute to readReference for HR Service Delivery Integration with Cornerstone OnDemand Components installed with HR Service Delivery Integration with Cornerstone OnDemandSeveral types of components are installed with activation of the HR Service Delivery Integration with Cornerstone OnDemand plugin [sn_hr_cornerstone], including tables and user roles.Source for HR Service Delivery Integration with Cornerstone OnDemandOnce you set up the HR Service Delivery Integration with Cornerstone OnDemand application, the source record for Cornerstone On Demand application is automatically created in Enterprise Service Management Integrations Framework, Source module. The Cornerstone OnDemand source record in the in Enterprise Service Management Integrations Framework application contains a predefined set of properties and HR Integration Services.HR Integration Services for HR Service Delivery Integration with Cornerstone OnDemandOnce you set up the HR Service Delivery Integration with Cornerstone OnDemand application, HR integration services for Cornerstone are automatically created in Enterprise Service Management Integrations Framework. The flows in HR Integration Services communicate with the Cornerstone OnDemand system to pull users, learning objects, and transcripts into ServiceNow.Users for HR Service Delivery Integration with Cornerstone OnDemandUsers from the Cornerstone OnDemand system are mapped to the users in ServiceNow system using email Ids. User mapping helps in assigning learning tasks to the correct user in the ServiceNow system.Learning objects for HR Service Delivery Integration with Cornerstone OnDemandView details of learning objects that are pulled from the Cornerstone OnDemand system to ServiceNow system. Learning objects help in navigating users to the correct learning to-do details.Status mapping in Cornerstone OnDemand SystemOnce you set up HR Service Delivery Integration with Cornerstone OnDemand, mapping between transcript status ID and status value is displayed in the Status page in HR Service Delivery Integration with Cornerstone OnDemand. This information helps to manage the task external status in the HR Pulled Integration To-do table, for Cornerstone OnDemand system.Transform maps for HR Service Delivery Integration with Cornerstone OnDemandBy default, when HR Service Delivery Integration with Cornerstone OnDemand is set up, the CSOD user mapping transform and CSOD learning object mappings transformation maps are automatically available for HR Service Delivery Integration with Cornerstone OnDemand. These transform maps specify data relationships between source table and target table.
Reference for HR Service Delivery Integration with Cornerstone OnDemand Release version: Australia Updated March 12, 2026 1 minute to readReference for HR Service Delivery Integration with Cornerstone OnDemand Components installed with HR Service Delivery Integration with Cornerstone OnDemandSeveral types of components are installed with activation of the HR Service Delivery Integration with Cornerstone OnDemand plugin [sn_hr_cornerstone], including tables and user roles.Source for HR Service Delivery Integration with Cornerstone OnDemandOnce you set up the HR Service Delivery Integration with Cornerstone OnDemand application, the source record for Cornerstone On Demand application is automatically created in Enterprise Service Management Integrations Framework, Source module. The Cornerstone OnDemand source record in the in Enterprise Service Management Integrations Framework application contains a predefined set of properties and HR Integration Services.HR Integration Services for HR Service Delivery Integration with Cornerstone OnDemandOnce you set up the HR Service Delivery Integration with Cornerstone OnDemand application, HR integration services for Cornerstone are automatically created in Enterprise Service Management Integrations Framework. The flows in HR Integration Services communicate with the Cornerstone OnDemand system to pull users, learning objects, and transcripts into ServiceNow.Users for HR Service Delivery Integration with Cornerstone OnDemandUsers from the Cornerstone OnDemand system are mapped to the users in ServiceNow system using email Ids. User mapping helps in assigning learning tasks to the correct user in the ServiceNow system.Learning objects for HR Service Delivery Integration with Cornerstone OnDemandView details of learning objects that are pulled from the Cornerstone OnDemand system to ServiceNow system. Learning objects help in navigating users to the correct learning to-do details.Status mapping in Cornerstone OnDemand SystemOnce you set up HR Service Delivery Integration with Cornerstone OnDemand, mapping between transcript status ID and status value is displayed in the Status page in HR Service Delivery Integration with Cornerstone OnDemand. This information helps to manage the task external status in the HR Pulled Integration To-do table, for Cornerstone OnDemand system.Transform maps for HR Service Delivery Integration with Cornerstone OnDemandBy default, when HR Service Delivery Integration with Cornerstone OnDemand is set up, the CSOD user mapping transform and CSOD learning object mappings transformation maps are automatically available for HR Service Delivery Integration with Cornerstone OnDemand. These transform maps specify data relationships between source table and target table.