---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Analytics

# Working with the Health and Safety dashboard {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Working with the Health and Safety Dashboard

The Health and Safety dashboard enables organizations to actively monitor workplace safety performance and identify areas that require attention.
With the Generative AI plugin, users can access the incident pattern analysis feature for deeper insights into safety trends.
Show full answer Show less  

## Key Features

* **Centralized View:** Monitor key safety indicators such as incident counts, recordable injuries, and safety action status from a single view.
* **Filter Options:** Refine data by date range, region, site, campus, building, and floor.
* **Dedicated Tabs:** Access specific tabs for Incident Management and Risk Management for easier tracking and assessment.
* **Highlights Tab:** Provides a summary of key safety metrics, including total incidents and open risk assessments.
* **Incident Patterns Tab:** Offers an overview of recurring safety incident data for managers.
* **Establishment Metrics Tab:** Displays metrics broken down by establishment for localized insights.
* **Risk Management Tab:** Shows metrics related to identifying and mitigating risks.
* **Customizable Widgets:** Use the UI Builder to customize the dashboard widgets to display relevant metrics.

## Key Outcomes

To access the dashboard, navigate to Workspaces \> Health and Safety Workspace. Users must have specific roles, such as snohsim.manager or snohsim.agent, to view the dashboard, and additional roles for editing capabilities. The dashboard's metrics are tailored based on user access, ensuring relevant information is available for each role.  
With the Health and Safety dashboard, you can actively monitor and manage workplace safety performance across different locations in your organization and identify areas needing attention.

When you have the Generative AI plugin installed, you can view the incident pattern analysis tab on the dashboard. For more information, see [Incident pattern analysis](https://servicenow-prod.fluidtopics.net/~6Ib6CiBp4yD_Vxnw2jmNA "The incident pattern analysis tool automatically detects recurring patterns across health and safety incidents.").

## Key features of the dashboard {#hs-monitor-safety-metrics-with-hs-dashboard__section_osc_ctm_wfc}

* The dashboard provides a centralized view of key safety indicators such as incident counts, recordable injuries, and safety action status. You can monitor the status, see trends, and drill down into the details from a single view.
* The available filters help you to refine the view by date range, region, site, campus, building, and floor.
* Depending on your role, the dedicated tabs for Incident Management and Risk Management help you to easily track incidents and assess risks.
{#hs-monitor-safety-metrics-with-hs-dashboard__ul_kpd_gtm_wfc}

## Dashboard tabs {#hs-monitor-safety-metrics-with-hs-dashboard__section_nwl_djn_wfc}

The dashboard features several tabs to enable you to navigate between different areas of workplace safety. The tabs and their widgets are available based on the installed Health and Safety applications in your ServiceNow instance.  

Highlights
:   This tab features a selection of key cards from the Incident Management and Risk Management tabs, to provide a high-level summary of key safety metrics such as the total incidents, recordable injuries, and open risk
    assessments.

Incident Patterns
:   This tab provides safety managers with an automated, real-time overview of the recurring patterns across their safety incident data. For more information, see [Incident pattern analysis](https://servicenow-prod.fluidtopics.net/~6Ib6CiBp4yD_Vxnw2jmNA "The incident pattern analysis tool automatically detects recurring patterns across health and safety incidents.").

Incident Management
:   This tab focuses on tracking and managing safety incidents, injuries, and observations. For detailed information on incident management metrics, see [Monitoring and analyzing safety incident metrics](https://servicenow-prod.fluidtopics.net/cqVyTotboGoF4~ct9n16aA "The Incident Management tab of the Health and Safety dashboard provides a comprehensive view for monitoring and analyzing safety incident metrics, including incident counts, injury data, observation trends, and action tracking across various organizational levels.").

Establishment Metrics
:   This tab shows key cards from the Incident Management tab, presented with a breakdown by establishment for more localized insights.

Risk Management
:   This tab shows metrics identifying, assessing, and mitigating risks. For detailed information on safety risk management metrics, see [Monitoring and analyzing safety risk metrics](https://servicenow-prod.fluidtopics.net/EZSnlmMi6ELU9hEH6XAYrA "The Risk Management tab of the Health and Safety dashboard provides a comprehensive and interactive view for monitoring and analyzing safety risk metrics. By providing real-time insights into inspections, job safety analyses (JSAs), and various hazard and risk categories, it enables you to proactively identify trends, respond swiftly to emerging issues, and continuously enhance workplace safety across all organizational levels.").

## Customizing widgets

You can customize the widgets in the dashboard to display relevant metrics by using the UI Builder. For more information, see [UI Builder tutorial](https://www.servicenow.com/docs/access?context=uib-tutorial&version=australia&pubname=australia-application-development&ft:locale=en-US).

## Required roles {#hs-monitor-safety-metrics-with-hs-dashboard__section_ubz_r2l_wfc}

* sn_ohs_im.manager, sn_ohs_im.agent, or sn_ohs_im.compliance_manager, needed to see dashboard home page. The metrics on each tab are dependent on the user's access to that table.
* sn_ohs_im.admin and the following roles, to edit the dashboard:
  * pa_admin, to edit the Performance Analytics (PA) components used in the dashboard.
  * ui_builder_admin, to edit the dashboard visualizations that are built using the UI Builder.
  {#hs-monitor-safety-metrics-with-hs-dashboard__ul_qdz_wkg_zfc}
{#hs-monitor-safety-metrics-with-hs-dashboard__ul_vbz_r2l_wfc}

## Access the Health and Safety dashboard {#hs-monitor-safety-metrics-with-hs-dashboard__section_wbz_r2l_wfc}

To open the Health and Safety dashboard, navigate to WorkspacesHealth and Safety Workspace.
**Related concepts**   

* [Monitoring and analyzing safety incident metrics](https://servicenow-prod.fluidtopics.net/cqVyTotboGoF4~ct9n16aA "The Incident Management tab of the Health and Safety dashboard provides a comprehensive view for monitoring and analyzing safety incident metrics, including incident counts, injury data, observation trends, and action tracking across various organizational levels.")
* [Monitoring and analyzing safety risk metrics](https://servicenow-prod.fluidtopics.net/EZSnlmMi6ELU9hEH6XAYrA "The Risk Management tab of the Health and Safety dashboard provides a comprehensive and interactive view for monitoring and analyzing safety risk metrics. By providing real-time insights into inspections, job safety analyses (JSAs), and various hazard and risk categories, it enables you to proactively identify trends, respond swiftly to emerging issues, and continuously enhance workplace safety across all organizational levels.")

*[\>]: and then