---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Install and configure Career Conversations

# Install and configure Career Conversations {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Install and configure the features and components for the Career Conversations application.
* **[Install Career Conversations](https://servicenow-prod.fluidtopics.net/zyfd_zMi7jiG4rcCq3bcdw)**   
  Install the Career Conversations app to enable employees and managers to create, manage, and track conversations.
* **[Add and manage Talking Points](https://servicenow-prod.fluidtopics.net/qtI2TrW9k0qGjhLXzDnXBQ)**   
  As a Career Conversations admin, you can add or update talking points that are used by managers to help create a conversation with an employee.
* **[Add Conversations](https://servicenow-prod.fluidtopics.net/bLowAY72TT13JlNW~CiXKA)**   
  As an Career Conversations admin you can add or manage conversations that are assigned to employees on behalf of managers.
* **[Configure automatic closure of past conversations](https://servicenow-prod.fluidtopics.net/nhKhXD7j8h~W8PuD5hU0IQ)**   
  Use a system property to define whether a batch job can automatically close conversations that have transpired.
* **[Set up Microsoft Outlook integration in Career Conversations](https://servicenow-prod.fluidtopics.net/v~ofrAtY04Gb8VNcrgWoOA)**   
  Perform the following steps to set up an integration with Microsoft Outlook