---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Submit a Legal Content Review request

# Submit a Legal Content Review request {#ariaid-title1}

Release version: Australia  
Updated May 19, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Submit a Legal Content Review request to seek services from the legal department.

## Before you begin

Role required: sn_lg_ops.legal_user

## About this task

If you have the Legal Virtual Agent Conversations application installed on your instance, you can also submit a Legal Content Review request through Virtual Agent chat. For more information, see [Legal Virtual Agent Conversations](https://servicenow-prod.fluidtopics.net/yQsAdI9GmO2BUnYtbgprSA "The ServiceNow Legal Virtual Agent Conversations application provides predefined conversation topics to enable automated chats with employees seeking legal services. You can build new topics or customize predefined topics to handle common legal requests from employees or guide them through self-service tasks.").

## Procedure

1. Navigate to AllEmployee Center.  
   Note:  
   If you're using Legal Service Portal, you can submit a legal request by navigating to the Legal Service Portal and selecting a request from the Service Catalog.
2. Navigate to Help centerLegal services.
3. Search for the content review request item.
4. Select Legal Content Review.
5. On the Content Review form, fill in the fields.  
   For more information on the fields, see [Legal Content Review form](https://servicenow-prod.fluidtopics.net/etE4e88TlJyZqHP_wICfXw "List of fields in the Legal Content Review request in the Legal Service Portal.").
6. Select Submit.

## Result

* A Legal Content Review request is created in the New state.

* The request is assigned to a group or user in the legal department based on the assignment rule set in the associated practice area. For more information, see [Assignment rule to automatically assign legal requests or matters](https://servicenow-prod.fluidtopics.net/TrxsCTELufDiQv1WHBhL7g "Create an assignment rule for an intake form to assign the associated legal request or matter to a user or group.").
* If the administrator has configured notifications, you receive notifications about the progress of the request.
{#submit-legal-cr-request__ul_gzc_4vf_d4b}

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