---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Add background check packages

# Add background check packages for the Sterling service {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Add one or more background check packages to your instance so they can be accessed
when a request for a background check by Sterling is made. For example, you can add a
package for a background check only and a package for both a background check and drug
screening.

## Before you begin

A background check package is a set of activities that are defined by the third-party system to be included in a background check. You can have a package for a background check only, a package for both a background check and drug screening, and so on. For each background check package, you must provide:

* Package ID
* Package name
* Package description
{#background-check-package-for-sterling__ul_udt_1vd_tbb}

Role required: sn_hr_integrations.admin{#background-check-package-for-sterling__prereq-role-required}

## Procedure

1. Navigate to HR IntegrationsBackground Check Package.
2. Click New or open a record.
3. Fill in the fields on the form.  
   {#background-check-package-for-sterling__table_ubp_2s4_sbb__entry__2}

   | Field | Description |
   |-|-|
   | Package ID | ID of the background check package. |
   | Package name | Name of the background check package. |
   | Description | Description of the background check package. |
   | Source | Name of the third-party background check system. |
   [Table 1. Background Check Package form]

   {#background-check-package-for-sterling__table_ubp_2s4_sbb}
4. Click Submit or Update.

## What to do next

.
**Previous topic:** [Verify integration for the Sterling service](https://servicenow-prod.fluidtopics.net/ssrsvfXOt4HzypVP4Ynk_w "The integration is configured to push background check data between the HR service in HR Service Delivery and the Sterling service. You can verify the preconfigured settings and determine whether they meet your needs or if further customization is required.")  
**Next topic:** [Integrating with the CIC Plus service](https://servicenow-prod.fluidtopics.net/tp8MvmKe7cpvwJ9tyL~XRQ "Integrate with the CIC Plus service so that you can enable US-based new hires to provide relevant tax information as part of the onboarding process.")  
**Related tasks**   

* [Provide source credentials for the Sterling service](https://servicenow-prod.fluidtopics.net/Mzq2LJZQAZsPUBth02zSxA "Provide the source and REST credentials for the Sterling service so that it can be accessed for integration.")

*[\>]: and then