---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Create My Lists

# Create My Lists {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use My Lists to create a custom list of HR cases that you can readily access and start working on.

## Before you begin

Role required: sn_hr_core.case_writer

## Procedure

1. Navigate to AllHR Case ManagementAgent Workspace for HR Case Management.
2. Select the Lists icon (![]()).
3. Select My Lists.
4. Select Add new list.
5. Select one of the following options.
   * Start from existing - Using this option you can select an existing HR case list to create a custom My Lists.
   * Create your own - This option provides you with a list of all tables you can create a list from.
6. In the Start from existing/Create your own form, fill in the fields.  
   {#hr-agent-ws-create-list__table_jwh_5v4_rnb__entry__2}

   | Fields | Description |
   |-|-|
   | List | HR case list category to use as the basis for your custom My Lists. The List drop-down displays preconfigured HR case list types available to your role. Options may include lists such as Bulk case requests, All HR cases assigned to me, etc. After selecting a list, you can further customize its columns and add filters. Note: This field is displayed only in the Start from existing form. |
   | List Name | Name of the list, automatically populated based on your selection in the List field, appending '- Copy' to the original name. You can edit this name. |
   | Select Source | Table that serves as the source for your custom list. Enter a letter or part of the table name to search. For example, to create a list based on the Case table, search for and select Case. Familiarity with the table structure and its columns helps you build an effective list. Note: This field is displayed only in the Create your own form. |
   | Select columns | Columns included in your list, automatically populated from the selected table. Select X next to a column name to remove it. |
   | Add filters | Filter conditions that refine which records appear in your list. Note: Filter fields and criteria are based on your selected list. You can add, edit, or delete the default conditions. |
   [Table 1. Start from existing/Create your own form]

   {#hr-agent-ws-create-list__table_jwh_5v4_rnb}
7. Select Create.
{#hr-agent-ws-create-list__steps_el1_l2h_y5b}

## Result

A new list is created for you. Change the order of your lists using the Reorder button. You can also use this keyboard shortcut Ctrl + Shift + Left/Right Arrow to reorder tabs on lists.  
Note:  
Some users (especially non-admins) may not have access/visibility to the lists in the workspaces. For information on troubleshooting, see [https://support.servicenow.com/kb?id=kb_article_view\&sysparm_article=KB1325208](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1325208).

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