Deploy Microsoft Outlook Add-In for Legal Service Delivery

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Deploy Microsoft Outlook Add-In for Legal Service Delivery for it to be available in Microsoft Outlook to submit legal requests.

    Before you begin

    Role required: sn_lg_ops.request_fulfiller

    Procedure

    1. Open Microsoft Outlook.
    2. On the Outlook ribbon, click Get Add-ins.
    3. Select My add-ins.
    4. In the Custom add-ins section, select Add a custom add-in > Add from file.
    5. Select the manifest file that you have downloaded.
    6. Select Install.

    Result

    The ServiceNow for Legal Add-in is available in the Outlook ribbon.

    If you do not want to open the ServiceNow for Legal add-in each time you select a new email, keep it pinned by making changes to the manifest file. For more information on the changes to be made to the manifest file, see Implement a pinnable task pane in Outlook topic in the Microsoft Outlook documentation.