---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Add or substitute an approver in a case

# Add or substitute an approver in a case {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Using Agent Workspace for HR Case Management you can add an approver or substitute
missing approvers for cases that require approval.

## Before you begin

Role required: sn_hr_core.case_writer

## Procedure

1. Navigate to AllHR Case ManagementAgent Workspace for HR Case Management.
2. Locate and open an HR case that requires approvers.
3. Select Add Approvers from the list of UI actions (tabs at the top of the form).
4. Select replacement approvers or add new ones.
5. Select OK.
6. Select Save.

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