Universal Request reference Release version: Australia Updated March 12, 2026 1 minute to readReference topics provide additional information about the universal requests, including lists and forms. Universal Request propertiesAdministrators can use Universal Request properties to determine and configure the application behavior.State mapping formUse the State Mapping form to map your service specific state to the Universal request states.Transfer configuration formUse the Transfer configuration form to configure your transfer details in the Universal Request application.Mapping configuration formUse the Mapping Configuration form to configure your fields and field mapping for cross-departmental transfers.Service Configuration formUse the Service Configuration form to register your service to use the Universal Request application.Universal Request formUse the Universal Request form to create a universal request task record.
Universal Request reference Release version: Australia Updated March 12, 2026 1 minute to readReference topics provide additional information about the universal requests, including lists and forms. Universal Request propertiesAdministrators can use Universal Request properties to determine and configure the application behavior.State mapping formUse the State Mapping form to map your service specific state to the Universal request states.Transfer configuration formUse the Transfer configuration form to configure your transfer details in the Universal Request application.Mapping configuration formUse the Mapping Configuration form to configure your fields and field mapping for cross-departmental transfers.Service Configuration formUse the Service Configuration form to register your service to use the Universal Request application.Universal Request formUse the Universal Request form to create a universal request task record.