Set up symbolic periods

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • By default, the symbolic periods of Ultimate Kronos Group application are set up when you activate the HR Service Delivery Integration with Ultimate Kronos Group application. Symbolic periods denote the time periods that are identifiable by the Ultimate Kronos Group application.

    Before you begin

    Role required: sn_hr_ukg.admin

    About this task

    When an employee posts a question in virtual chat in Employee Center, an NLU model selects an utterance from the question, checks for its mention in vocabulary sources, identifies its symbolic code and ID. A flow uses the ID to pull the requested information from the Ultimate Kronos Group application and display in virtual chat in Employee Center.

    Procedure

    If you have made any modifications to the symbolic periods in Ultimate Kronos Group:
    1. Navigate to HR UKG Integrations > Symbolic periods and clickRefresh Symbolic Periods.
    2. Navigate to NLU Workbench > Vocabulary sources, and synchronize @UKGTimeKeepingSymbolicPeriod.
    3. Navigate toNLU Workbench > Models, select UKG Topics Model, and click Train.