---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Restrict capabilities for ER cases

# Restrict ServiceNow Otto capabilities for employee relations cases {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Restrict the ServiceNow Otto capabilities for your employee relations cases and define the availability.

## Before you begin

* Role required: sn_hr_gen_ai.admin
{#restrict-now-assist-skills-er-cases__ul_ecb_35s_f5b}

## Procedure

1. Navigate to Admin ConsoleEmployee.
2. Select the Gen AI feature that you want to restrict the behavior for.
3. On the Define Availability tab, modify the condition and add Task type is not Employee Relations Case.
{#restrict-now-assist-skills-er-cases__steps_xpb_zmq_d1c}

*[\>]: and then