Add PPE models to Service Catalog

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Add PPE models through Service Catalog so employees can request the items they need.

    Before you begin

    Role required: catalog_admin

    Procedure

    1. Navigate to All > Service Catalog > > Catalog Definitions > Record Producers.
    2. Filter the category to Personal Protective Equipment (PPE).
    3. Click one of the record producers.
      Any record producer in the Personal Protective Equipment (PPE) category will work.
    4. Click Copy.
    5. Update the Name, Model, Description, and Picture fields for the item.
    6. In the Script field, replace the sys_id value with the sys_id for the PPE model that you're adding to your service catalog.
      The sys_id is a unique alphanumeric code. To get the sys_id for a PPE model, navigate to the PPE model record, right-click the form header, and select Copy sys_id.
    7. Click Update.

    What to do next

    Add the Personal Protective Equipment (PPE) category to your service catalog so employees can see the items. To add the category, navigate to Self-Service > Service Catalog and click the plus icon (plus icon) in the upper right.