---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# View assigned knowledge tasks in Agent Workspace for HR Case Management

# View assigned knowledge tasks in Agent Workspace for HR Case Management {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
View your assigned knowledge tasks in Agent Workspace for HR Case Management when a knowledge gap is reported in a case.

## Before you begin

Role required: sn_hr_core.kb_writer

## Procedure

1. Navigate to AllHR Case ManagementAgent Workspace for HR Case Management.
2. Select the Lists icon (![]()).
3. Select My tasks - feedback under Knowledge.
4. Select the knowledge task that you want to work on.

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