---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Employee Travel Safety

# Employee Travel Safety {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Employee Travel Safety

The ServiceNow® Employee Travel Safety application helps organizations ensure safe employee travel by assessing destination safety, monitoring traveler health, and maintaining contact logs during trips.
Before booking, employees must request travel approval, which managers or designated approvers can grant or deny based on COVID-19 case data and site safety evaluations.
Approved travelers submit daily health verifications and maintain contact logs to track potential exposure throughout their journey.
Show full answer Show less  

## Integration with Safe Workplace Suite

Employee Travel Safety is part of the ServiceNow Safe Workplace suite, designed to support organizations in safely resuming operations after emergencies and pandemics. It integrates with:

* **Employee Readiness Surveys:** Assess workforce readiness to return to the workplace.
* **Employee Health Screening:** Screen employees for compliance with entry requirements like temperature checks and PPE.
* **Workplace Core:** Manage clean, socially distanced workspaces.
* **Workplace Personal Protective Equipment Inventory Management:** Track safety equipment inventory.
* **Contact Tracing:** Identify potential user interactions using badge scans, Wi-Fi logs, and contact logs.

This suite is available in the ServiceNow Store, with specific availability and licensing for federal customers under IL4 or FedRAMP environments.

## Installation and Configuration

Administrators with the admin role can install the Employee Travel Safety application. Installation instructions vary by environment (commercial on-premise, federal hosted, or federal on-premise) and are detailed in ServiceNow Store help articles. Proper configuration is required to set up travel notifications and approval workflows tailored to your organization's needs.

## Using Employee Travel Safety

* **Request Permission to Travel:** Employees submit travel requests for approval before booking. Approvers evaluate requests based on infectious disease data and site safety assessments.
* **Manage Travel Requests:** Managers or approvers can approve or reject requests, ensuring travel aligns with safety policies.
* **Cancel Travel Requests:** Travel can be canceled by the employee, manager, or authorized approver when necessary, such as when meetings can be held virtually.

## Important Notices for Organizations and Government Agencies

Use of the application does not guarantee compliance with laws or regulations; organizations remain responsible for legal compliance, including data protection and employment laws, and should customize templates accordingly. Government agencies using the application must ensure usage is permissible per their Ethics Office and remain responsible for compliance with applicable laws. ServiceNow provides the application free of charge for government use during the specified period, without future payment obligations.  
Use the ServiceNow®
Employee Travel Safety application to help support safe travel for employees by verifying the site safety and policy compliance of destinations, monitoring employee health status, and keeping a contact log during
travel.

<br />

Before booking travel in a travel management system, employees request permission for their trips. The employee's manager or a designated travel approver can approve or reject the travel request based on COVID-19 case data and a
site safety evaluation for the destination.

When an employee's travel request is approved, monitor their health status using a daily health verification that the employee submits before and during the trip. Employees can also keep a daily contact log for the duration of the
trip to track potential exposure.

## Use with other Safe Workplace suite applications {#employee-travel-safety__section_jm5_b3v_rlb}

Employee Travel Safety is part of a suite of ServiceNow® Safe Workplace suite applications. Use it with these other applications to help your organization prepare its workforce and workplaces to resume operations after emergencies and pandemics like COVID-19.

* With the [Employee Readiness
  Surveys](https://servicenow-prod.fluidtopics.net/jKg0OdtXqf7WPIln1V6ZVA "The ServiceNow Employee Readiness Surveys application lets you evaluate the readiness of your workforce to return to the workplace by asking users to complete a survey.") application, evaluate the readiness of your users to return to the workplace by asking them to fill in a survey.
* Before users re-enter workspaces, use the [Employee Health
  Screening](https://servicenow-prod.fluidtopics.net/2wXhtAQfJxquUmoi2tDH~w "Screen users before entering the workplace to ensure compliance with the organization's entry requirements, such as a temperature check and PPE. Require that users agree to comply with health and safety policies before they return to the workplace.") application to screen users and ensure compliance with your entry requirements, such as a temperature check and PPE.
* With the [Workplace Core](https://servicenow-prod.fluidtopics.net/T9AnTG7apYUMB1YNLEZeug "The ServiceNow Workplace Core application manages workplace locations, reservations, visitors, and moves for your organization.") application, prepare for the return of users by configuring and maintaining clean and socially distanced workspaces for them to use.
* You can manage the inventory of safety equipment for your workforce with the [Workplace Personal Protective
  Equipment Inventory Management](https://servicenow-prod.fluidtopics.net/4L8p0ljJsFXf48owHUGNsQ "Use the ServiceNow Workplace Personal Protective Equipment Inventory Management application to manage PPE inventory to help safeguard the physical safety  of your workforce. Monitor the availability of PPE at different locations, fulfill employee requests for PPE, and track PPE assigned to employees.") application.
* With the [Contact Tracing](https://servicenow-prod.fluidtopics.net/StbmEyXpZKlqHdL6NG__8w "The ServiceNow Contact Tracing application helps organizations reduce workplace transmission of infectious diseases, such as COVID-19, by identifying any on-site users who might have been in contact with an affected user. The user receives updates about the number of reported cases or symptoms in the location. A list of potentially exposed users is created from various data inputs, such as badge scans, Wi-Fi access logs, and daily contact logs.") application, evaluate the readiness of your users to return to the workplace by using data such as badge scans, Wi-Fi access logs, and daily contact logs to help identify potential user interactions.
{#employee-travel-safety__ul_urt_ptc_slb}

All Safe Workplace suite
applications are available in
the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home).

## Safe Workplace suite
for federal customers {#employee-travel-safety__section_ahh_qrc_slb}

Federal customers using IL4 or FedRAMP environments will
see the Safe Workplace suite applications ready and available to install on
their nonproduction instances without having to make any special requests. Licenses are
required to use Safe Workplace suite

applications on production instances. Customers are responsible for configuring the apps to
meet U.S. federal regulations and guidelines.{#employee-travel-safety__safe-workplace-wsd-fedramp}  
{#employee-travel-safety__table_kxr_yz3_blb__entry__2}{#employee-travel-safety__p_lwb_nfg_h1c}{#employee-travel-safety__p_nwb_nfg_h1c}{#employee-travel-safety__p_qwb_nfg_h1c}{#employee-travel-safety__p_swb_nfg_h1c}

| Type | Instructions |
|-|-|
| Commercial on-premise | Visit the ServiceNow® Store to download and install the application. |
| Federal hosted | See the [Federal downloads for the Emergency Response Management and Safe Workplace suite apps \[KB0030260\]](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030260) article in the Store Help Center for more information. |
| Federal on-premise | If you are a federal on-premise customer and you would like to install this application, reach out to your sales representative or open a Now Support or HIWAVE ticket. In the ticket, request to be routed to the SHOT team.{#employee-travel-safety__p_pwb_nfg_h1c} See the [Federal downloads for the Emergency Response Management and Safe Workplace suite apps \[KB0030260\]](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030260) article in the Store Help Center for more information. |
| On-premise | See the [Commercial downloads for the Emergency Response Management and Safe Workplace suite apps \[KB0030258\]](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030258) article in the Store Help Center for more information. |
[Table 1. Installation instructions for self-hosted and federal environments]

{#employee-travel-safety__table_kxr_yz3_blb}

## Notice regarding use by organizations {#employee-travel-safety__section_ywr_w54_rlb}

All decisions in connection with the implementation of this application are at the sole
decision of the Organization utilizing this application. Organizations agree that use of the
application is not a representation by ServiceNow regarding the
application's compliance with any law or regulation and any suggested language provided out
of the box with the application does not constitute legal advice by ServiceNow.{#employee-travel-safety__p_s1g_nfg_h1c}

Organizations remain solely responsible for complying with their legal obligations under
applicable law, including (but not limited to) data protection and employment laws, and
should modify any language within the templates provided to meet the Organizations' specific
requirements.{#employee-travel-safety__p_t1g_nfg_h1c}

## Notice regarding use by government agencies {#employee-travel-safety__section_zrb_x54_rlb}

ServiceNow is offering this application to government agencies and their authorized users, not to employees of government agencies in their individual capacities. Use of this application is being offered
free of charge for a limited or extended time period and with no expectation of payment from the government agency to ServiceNow for use during that time period, nor does usage create an actual or implied future obligation on behalf of the government. ServiceNow hereby expressly waives any future claims for payment from the agency in connection with usage of the application. Government customers are solely responsible to confirm with the agency's
Ethics Office or its authorized representative that acceptance and usage of the application is permissible.{#employee-travel-safety__p_l3b_nfg_h1c}

All decisions in connection with the implementation of this application are at the sole decision of the government agency utilizing this application. Agencies remain solely responsible for complying with their
legal obligations under applicable laws and regulations, including (but not limited to) data protection and employment laws and regulations, and should modify any language within the templates provided to meet the agency's
specific requirements.{#employee-travel-safety__p_m3b_nfg_h1c}
* **[Install Employee Travel Safety](https://servicenow-prod.fluidtopics.net/Awj3A9Yts~Xaj~6ZCpAr5w#install-employee-travel)**   
  You can install Employee Travel Safety if you have the admin role.
* **[Configure Employee Travel Safety](https://servicenow-prod.fluidtopics.net/bA~9bt_WplremovrSNmRKg#configure-employee-travel)**   
  Complete all configuration tasks to ensure that travel notifications and approvals are set up correctly for your company.
* **[Request permission to travel](https://servicenow-prod.fluidtopics.net/NxnM3PsKfQXA249xNllEJQ#ets-request-travel)**   
  Before booking travel in a travel management system, request permission for your trip. Your manager or a travel approver can approve or reject your request based on infectious diseases, such as COVID-19 case data and a site safety evaluation for your destination.
* **[Manage a travel request](https://servicenow-prod.fluidtopics.net/~dRueyqNyftUUxdbHJwTLw#ets-work-travel-request)**   
  As a manager or travel approver, you can approve or reject travel requests.
* **[Cancel a travel request](https://servicenow-prod.fluidtopics.net/CPNBpr3RNlkggLR4UK4wAA)**   
  Cancel a travel request when appropriate, such as when a meeting can be held virtually. You, your manager, or a user with the sn_imt_travel.approver role can cancel a travel request.