---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Manage actions in Action planner

# Managing safety actions in the Action planner {#ariaid-title1}

Release version: Australia  
Updated June 1, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Action planner sidebar panel in the Health and Safety Workspace enables safety teams to manage actions directly from a Health and Safety record, without navigating away from the page.
Figure 1. Example of Action planner in Health and Safety Risk assessment record

## What you can do with the Action planner {#hs-action-planner__section_dqh_zgh_ljc}

* View all actions associated with the current record.
* Create and edit actions inline.
* Search, filter, and sort actions by type, state, or priority.
* When the ServiceNow Otto for Health and Safety application (sn_hs_gen_ai) is installed, generate AI-suggested actions based on the record's description and similar historical records.
{#hs-action-planner__ul_tbn_1hh_ljc}

## Accessing the Action planner

The Action planner is available on any Health and Safety record that has an Actions tab and is visible to users with the Safety action writer (sn_ohs_im.action_writer) role. To open the Action planner for a Health and Safety record,

1. In the Health and Safety Workspace, open a safety record such as safety incident or risk assessment.
2. Select the Action Planner icon (![Action Planner icon]()) from the contextual sidebar panel.
{#hs-action-planner__ol_htj_35h_cdc}

## Suggested actions availability {#hs-action-planner__section_blm_qyh_ljc}

The Suggest new actions button and the Suggested actions section appear only when the ServiceNow Otto for Health and Safety application (sn_hs_gen_ai) is installed on your instance. For more information, see [Generate and manage AI‑suggested safety actions in Action planner](https://servicenow-prod.fluidtopics.net/MDzFaN4b9iDyYRlFot849w "Generate AI-suggested safety actions in Action planner to quickly identify and create corrective measures for Health and Safety records.").
* **[Create and manage a safety action in the Action planner](https://servicenow-prod.fluidtopics.net/BjMyqO7W0Td42lotjsLORw)**   
  Create and manage safety actions in context while reviewing a Health and Safety record, without opening a separate Action form.