---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Hiring manager experience for new hire onboarding

# Hiring manager experience for new hire onboarding {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
If you're using the Now Mobile app with the Lifecycle Events for Enterprise \[com.sn_hr_lifecycle_ent\] plugin, hiring managers can track the onboarding progress of their new hires in a single and consolidated section.

<br />

The hiring manager experience provides a consolidated view of all of the active onboarding cases of that manager's reports. The manager can drill down into each case form to view and complete their tasks, as well as track tasks
that are overdue, view the timeline, and check for any case updates.  
Important:  
For the hiring manager section to appear, the hiring manager must:

* Be the manager of the subject person of the onboarding case
* Be the opened for person on the onboarding case
{#hiring-manager-experience-for-new-hire-onboarding-in-now-mobile-app__ul_hrq_vrt_cmb}

Onboarding cases that are shown in the Track new hires section do not appear under the My Requests section. If there are no active cases, then the hiring manager section does not appear on
the app.{#hiring-manager-experience-for-new-hire-onboarding-in-now-mobile-app__p_dyp_rg3_34b}

To learn more about new hire onboarding and lifecycle events, see [Lifecyle events for enterprise](https://servicenow-prod.fluidtopics.net/B8VpHj9uPfNfszd9zAxOJA "The Lifecyle events for enterprise application supports automation of onboarding and other employee lifecycle events.").