---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Kiosk Check-in Flow Configuration form

# Kiosk Check-in Flow Configuration form {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the Kiosk Check-in Flow Configuration form to create a check-in flow for the Workplace Services Kiosk.
{#kiosk-check-in-config-form__table_thj_yrv_tbc__entry__2}

| Field | Description |
|-|-|
| Name | Name of the check-in flow configuration. |
| Authentication page configuration | Page configuration that contains the check-in authentication. |
| Self-registration page configuration | Page configuration that contains the self-registration flow. |
| Acknowledgment page configuration | Page configuration that contains the check-in policies for the visitor to acknowledge. For more information about policies, see [Create a visitor policy](https://servicenow-prod.fluidtopics.net/d_PxG7MzrwkoFkEB4xBNUw "Define a policy that must be accepted by a visitor prior to their arrival. Send email notification to the visitor about the policy and enable them to accept the policy by replying to the email​."). |
| Picture page configuration | Page configuration that uses the camera to take a picture of the visitor. |
| Summary page configuration | Page configuration that contains the summary of the visit. |
| End page configuration | Page configuration that displays the next steps for the visitor to follow. |
| Active | Option to make the page configuration active. |
[Table 1. Kiosk Check-in Flow Configuration form]

{#kiosk-check-in-config-form__table_thj_yrv_tbc}  
Note:  
The Acknowledgment, Summary, Picture, and Self-registration pages are optional. If an optional page is not configured, it is skipped in the check-in flow.
{#kiosk-check-in-config-form__table_flq_z1h_ybc__entry__2}

| Scenario | Flow |
|-|-|
| Authentication is successful | Authentication pageSummary pagePicture PageAcknowledgement pageEnd pageKiosk home page |
| Authentication fails and self-registration is not configured | Authentication pageAuthentication errorKiosk home page |
| Authentication fails, self-registration is configured, and the visitor opts out of self-registration | Authentication pageAuthentication errorSelf-registration pageKiosk home page |
| Authentication fails, self-registration is configured, and the visitor opts to self-register | Authentication pageAuthentication errorSelf-registration pagePicture PageAcknowledgement pageEnd pageKiosk home page |
[Table 2. Check-in flows based on self-registration]

{#kiosk-check-in-config-form__table_flq_z1h_ybc}
**Related concepts**   

* [About visit-related tables](https://servicenow-prod.fluidtopics.net/8Eskdrl0KMGqlGG~nRjYAg "The Workplace Visitor Management application uses three interconnected tables to track everything that happens during a visit from the invitation to the departure. Knowing what each table does helps you configure the application, troubleshoot issues, and know where to look when you have to audit visit activity.")  
**Related reference**   

* [Components installed with Workplace Visitor Management](https://servicenow-prod.fluidtopics.net/S5jcc4n7UJL2o7tfQl1L7w "Several types of components are installed with the Workplace Visitor Management application, including tables, user roles, and business rules.")
* [Properties installed with Workplace Visitor Management](https://servicenow-prod.fluidtopics.net/eD0VPb7ivBE5VGAkigBiwA "There are several properties available with Workplace Visitor Management.")
* [Kiosk Check-out Flow Configuration form](https://servicenow-prod.fluidtopics.net/Zn9sq0w~MKy9_IsRWDumpg "Use the Kiosk Check-out Flow Configuration form to create a check-out flow for the Workplace Services Kiosk.")
* [Kiosk Page Configuration form](https://servicenow-prod.fluidtopics.net/UdOY8Qs6uzNjxXbX~RHnJA "Use the Kiosk Page Configuration form to create pages for the Workplace Services Kiosk.")
* [Kiosk Page Customizations](https://servicenow-prod.fluidtopics.net/h4imIOnbK5VE1oBMZAiUNQ "The Page Configurations created for the Workplace Services Kiosk can be further customized by using their related lists.")
* [Location Policy form](https://servicenow-prod.fluidtopics.net/de~ypFNFo7dT3cjt51aEZw "Use the location policy form to assign a visitor policy to a workplace location, apply the policy to internal/external visitors and configure whether the policies require signatures.")
* [New visit form](https://servicenow-prod.fluidtopics.net/LXLjiPVYlqtDbHAJ4F3wyQ "Use the New visit form to select a purpose, location, date and time for your visit. Additionally, add visitors and optional co-hosts")
* [Additional requirement form](https://servicenow-prod.fluidtopics.net/c~mVju6OktulhZ6eoXnsoQ "The Additional requirement form specifies visitor information that is required while adding a visitor.")
* [Differences between Workplace Visitor Management versions](https://servicenow-prod.fluidtopics.net/UBxd8170jE8SC4hPecMRFA "Workplace Visitor Management version 2.0.0 introduces significant architectural, data model, portal, security, and feature changes compared to earlier versions (1.19 or earlier).")

*[\>]: and then