---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Set up Microsoft Outlook integration in Career Conversations

# Set up Microsoft Outlook integration in Career Conversations {#ariaid-title1}

Release version: Australia  
Updated December 2, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Perform the following steps to set up an integration with Microsoft Outlook
* **[Create a connection with Microsoft Exchange Online](https://servicenow-prod.fluidtopics.net/Mpv1nZZDrq7yLIhdmhYo_Q)**   
  Integrate the Career Conversations ServiceNow instance and Microsoft Exchange Online account by creating a custom OAuth application in Microsoft Exchange Online to authenticate ServiceNow requests.
* **[Configure Microsoft Azure](https://servicenow-prod.fluidtopics.net/PoAoNxaCaouXVhD_gSmclg)**   
  Set up a authentication with Microsoft Azure to connect Microsoft Exchange Online.
* **[Configure the webhook registry of Microsoft Exchange Online spoke in Career Conversations](https://servicenow-prod.fluidtopics.net/hykD3P5mZeMDDxI6rKwzGA)**   
  Configure callback URL for communication between the Career Conversations application and Microsoft Exchange Online calendar.
* **[Set system properties for Microsoft Outlook integration](https://servicenow-prod.fluidtopics.net/H1eJqv0EdhIfqmMPK6_oOQ)**   
  Use system properties to enable integration between Career Conversations and Microsoft® Outlook® so you can simultaneously create and schedule conversations with the Career Conversations app.