---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure data permissions for AI skills

# Configure data permissions for AI skills {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Add the user roles for the skill to specify the roles that AI uses to access data while performing a task. The user roles control the information that AI can read, update, or share, based on the permissions of the selected
roles.

## Before you begin

Role required: admin

## About this task

AI skills use [role masking](https://www.servicenow.com/docs/access?context=aia-role-masking&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US) to determine the data that the roles can access.  
In Contract Management Pro - Prime, the following roles are configured with the base system to provide necessary data access to the AI skills.

* sn_cm_gen_ai.ai_contract_fulfiller
* sn_lg_cnt.contract_fulfiller
* sn_lg_ops.request_fulfiller
* sn_cm_core.contract_fulfiller
* contract_manager
* sn_lg_cnt.contract_owner
* sn_cm_obligation.obligation_fulfiller
{#cmpro-conf-roles-skills__ul_vfc_ckb_jhc}

You must configure the necessary roles for your workspace to ensure that skills can access all the required information.

## Procedure

1. Select the All menu and enter <kbd class="ph userinput">sys_agent_access_role_configuration.list</kbd> in the navigation filter.  
   The Agent Access Role Configurations table appears.
2. Open the skill that you want to configure.
3. In the Role List field, select the lock icon ![]().  
   Figure 1. Role list
4. In the search field, search for the role that you want to add.
5. Select the desired role from the search results.  
   The selected role is added to the Role List field.
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* [Configuring contract obligation extraction](https://servicenow-prod.fluidtopics.net/KfTPLyL6iShusWkeXsxPCQ "Configure and map use cases for the contract obligation extraction skill in the AI Admin Hub console to automatically extract key contractual obligations from signed contracts.")
* [Configuring agentic workflows in ServiceNow Otto for Contract Management Pro](https://servicenow-prod.fluidtopics.net/DwSyVnq_a4GMUFvFMBRYvA "Configure agentic workflows in ServiceNow Otto for Contract Management Pro so that contract fulfillers can use the AI agents to perform specific tasks autonomously.")  
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* [Post-upgrade steps for ServiceNow Otto for Contract Management Pro](https://servicenow-prod.fluidtopics.net/srHLdcYDdRf3muo_stTurw "If you are upgrading to ServiceNow Otto for Contract Management Pro from Yokohama (Patch 2 and lower) or Xanadu (Patch 8 and lower), and you have customized use cases, run a fix script to migrate the existing data to the AI Admin Hub console.")