---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure Microsoft Azure

# Configure Microsoft Azure {#ariaid-title1}

Release version: Australia  
Updated December 2, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Set up a authentication with Microsoft Azure to connect Microsoft Exchange Online.

## Before you begin

Role required: Exchange administrator

## About this task

## Procedure

1. Log in to the Microsoft Azure portal.
2. Navigate to Azure ServicesAzure Active DirectoryManageApp registrations.
3. **Optional:** If you do not have an app registration, select New registration.
   1. On the form, enter the Name of the registration.
   2. Select the Supported account types of your choice.
   3. **Optional:** Specify the Redirect URL.  
      Specify the following details:
      1. Select the platform as Web.
      2. Enter the URL in the following format: https://\<instance-Name\>.service-now.com/oauth_redirect.do
      {#ms-outlook-azure-cc__ol_gvm_znn_p5b}
   {#ms-outlook-azure-cc__substeps_ij5_rnn_p5b}
4. If you already have an app registration, select the app registration.
   1. Navigate to ManageAuthentication.
   2. Navigate to Add a platformWeb applicationsWeb.
   3. On the Configure Web form, fill the fields.  
      {#ms-outlook-azure-cc__table_qpy_xfk_v4b__entry__2}

      | Field | Description |
      |-|-|
      | Redirect URL | Enter a URL in the format: https://\[instance\].service-now.com/oauth_redirect.do |
      | Implicit grant | Check Access tokens, and ID tokens |
      [Table 1. Configure web form]

      {#ms-outlook-azure-cc__table_qpy_xfk_v4b}
   4. Select Configure.
   {#ms-outlook-azure-cc__substeps_h15_hkk_v4b}
5. Add a client secret.
   1. Navigate to ManageCertificates and secrets.
   2. In the Description field, enter a short description about the secret.
   3. Under Expires, select an expiry.
   4. Select Add.
   5. After adding, in the Client secrets section, copy the value by selecting Copy to clipboard.
   {#ms-outlook-azure-cc__substeps_nv1_rcq_mhc}
6. Add a permission.
   1. Navigate to ManageAPI permissions.
   2. Select Add a permission.
   3. Select Microsoft Graph.
   4. Select Application permissions.
   5. Under Calendars, select Calendars.ReadWrite.
   6. Select Add permissions.
   7. On the Configured permissions screen, select Grant admin consent for ServiceNow.
   {#ms-outlook-azure-cc__substeps_ov1_rcq_mhc}
{#ms-outlook-azure-cc__steps_mv1_rcq_mhc}

## Result

The Microsoft Exchange Online is set up with Microsoft Azure.

## What to do next

Configure resources Microsoft Exchange Online in the calendar. For more information, refer to <https://learn.microsoft.com/en-us/exchange/recipients-in-exchange-online/manage-resource-mailboxes>.

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