This video shows a visual overview of ServiceNow Health and Safety and its capabilities.

To deliver on Environmental, Social, and Governance (ESG) goals, companies must correctly record, track, and report on health and safety related employee incidents. ServiceNow Health and Safety provides at-your-fingertips capabilities such as reporting incident and observation and filing job safety analysis (JSA) and a one-stop-shop for all safety knowledge in your company. Further, it also provides the tools to reduce safety incidents, keep the costs down, and assess and manage risks.

Health and Safety applications

Health and Safety includes the following applications:

Health and Safety Incident Management

The ServiceNow® Health and Safety Incident Management application is a solution in Health and Safety that enables organizations to record, track, and report on health and safety related employee incidents and observations. Furthermore, it provides capabilities to investigate and reduce incidents.

Health and Safety Incident Management OSHA Content Pack

With the ServiceNow® Health and Safety Incident Management OSHA Content Pack application, you can automatically fill and export OSHA forms for injuries and illnesses that happened in an establishment under your organization.

Health and Safety Case Management

The ServiceNow® Health and Safety Case Management application provides capabilities to support employees' health and safety inquiries and their return to work after an injury or illness.

Health and Safety Contractor Management

The ServiceNow® Health and Safety Contractor Management application provides capabilities to manage contractor companies and workers for their health and safety.

Contractor Service Center

The ServiceNow®Contractor Service Center application provides contract workers with a dedicated portal to complete pre-qualification tasks, submit safety documentation, report Health and Safety incidents and observations, submit job safety analyses, and request permits to work.

Health and Safety Risk Management

The ServiceNow® Health and Safety Risk Management application provides capabilities to enable workers, line managers, and safety personnel to work safely and reduce the likelihood of injuries that risks or hazards create.

Health and Safety Environmental Management

The ServiceNow® Environmental Management application helps in the management of chemicals in an organization by maintaining the chemical inventory, ensuring regulatory conformance, and reducing the manual effort associated with chemical documentation and workflows.

Now Assist for Health and Safety

Now Assist brings generative AI to the Health and Safety with capabilities such as conversational incident reporting and incident summarization. It also uses agentic workflows to analyze incident data, identify patterns, and generate corrective and preventive action plans, empowering safety teams avoid future incidents."

Mobile experience for Health and Safety

You can use ServiceNow® Now Mobile app to work on the Health and Safety applications.

For more information, see Mobile experience for Health and Safety.

Domain separation for Health and Safety applications

The Health and Safety applications support domain separation at basic level. For more information, see Domain separation and Health and Safety Incident Management and Domain separation and Health and Safety Risk Management. For a deeper understanding of the support levels, see Application support for domain separation.

Request apps on the Store

Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Integration with Third-party services

You can find the Health and Safety applications that offer third-party service integrations to extend their capabilities and enhance functionality. For more information, see Integration of Health and Safety applications with third-party services.