---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Complete pre-check tasks

# Complete pre-check tasks {#ariaid-title1}

Release version: Australia  
Updated March 13, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Complete the pre-check tasks before your visit to ensure a smooth check-in when you visit the meeting location.

## Before you begin

Role required: None

## Procedure

1. Log in to the visitor portal, then select a visit.  
   For more information about logging in to the visitor portal, see [Logging in to the visitor portal](https://servicenow-prod.fluidtopics.net/bc86ojE1xO_ABgYKGM4uOA#login-visitor-portal "Log in to the visitor portal as an internal user or an external user.").

   You can select Message the host to send an email to the host.
2. In the Visitor Details section, fill in your details, then select Save and next.  
   Your first name and last name are required by default. Additional fields might be required based on the requirements set by the admin.
3. In the Visitor Documents section, upload the required images, then select Save and next.  
   You can either upload pictures or take pictures using your device camera.

   Your picture and additional pictures or documents might be required based on the organization policies.
4. In the Policies section, read the policies, then select the acknowledgment box.  
   You might have to provide a signature based on the requirements set by the admin.
5. Select Save.  
   You can edit the provided information by selecting Edit tasks.

## What to do next

The information that you provided is saved with the organization. You can manage your data from the visitor portal. For more information about managing your data, see [Manage your visitor data](https://servicenow-prod.fluidtopics.net/lBYW5uqazVzK33YvukOi1A "Download or anonymize your data on the visitor portal.").