Install Employee Readiness Surveys

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • You can install Employee Readiness Surveys if you have the admin role. Installing Employee Readiness Surveys adds notification options and a default health readiness survey to the Emergency Outreach app.

    Before you begin

    Role required: admin

    Table 1. Installation instructions for self-hosted and federal environments
    Type Instructions

    Commercial on-premise

    Visit the ServiceNow® Store to download and install the application.

    Federal hosted

    See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information.

    Federal on-premise

    If you are a federal on-premise customer and you would like to install this application, reach out to your sales representative or open a Now Support or HIWAVE ticket. In the ticket, request to be routed to the SHOT team.

    See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information.

    On-premise

    See the Commercial downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030258] article in the Store Help Center for more information.
    If you've subscribed to the Safe Workplace suite and you already have some of the apps installed, refer to the following order of installation for the remaining apps.
    • Emergency Outreach (sn_imt_checkin)
    • Employee Health Screening (sn_imt_monitoring)
    • Workplace PPE Inventory Management (sn_imt_ppe)
    • Employee Readiness Surveys (sn_imt_readiness)
    • COVID-19 Global Health Data Set (sn_imt_c19datafeed)
    • Contact Tracing (sn_imt_tracing)
    • Emergency Self Report (sn_imt_quarantine)
    • Workplace Core (sn_wsd_core)
    • Safe Workplace Dashboard (sn_imt_dashboard)
    • Emergency Response Management for Now Mobile (sn_imt_mobile)
    • Employee Travel Safety (sn_imt_travel)
    • Health and Safety Testing (sn_imt_health_test)
    • Vaccination Status (sn_imt_vaccine)

    About this task

    The Send Outreach form in Emergency Outreach has an option to send a survey instead of a health status request. Users with the sn_imt_checkin.checkin_admin role become owners of the example health readiness survey.

    Procedure

    1. Navigate to System Applications > All Available Applications > All.
    2. Search for Employee Readiness Surveys.
    3. Select install.

      The Application installation dialog box opens.

    4. Optional: Load the demo data by selecting the Load demo datacheck box.

      For information about how to install or reinstall demo data after the initial installation, see the Work around to install demo data if application is already installed [KB0722909] article in the Now Support Knowledge Base.

    5. Select install.
    6. When the installation is complete, select Close.

    Result

    Employee Readiness Surveys is installed on your instance. Use it by navigating to the Emergency Outreach app.