---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure EmployeeWorks Web App

# Configure EmployeeWorks Web App {#ariaid-title1}

Release version: Australia  
Updated April 28, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Configure EmployeeWorks Web App from the Product Configuration
console. Set branding, the Moveworks AI Assistant connection, the canvas
configuration, and the update set package that promotes configurations
between environments.

## Before you begin

Before you configure EmployeeWorks Web App, verify the following
prerequisites:

* You have the administrator role.
* The EmployeeWorks Web App foundational plugin is installed from the Product Hub page.
* The EmployeeWorks Web App Extended plugin is installed if the deployment requires the advanced experience.
* The Moveworks AI Assistant instance URL is available.

Role required: Admin

## About this task

The Product Configuration console organizes the configuration work into modules and displays progress in the configuration summary. You can leave and resume the configuration at any time. For the Moveworks chatbot connection step
in detail, see [Configure the Moveworks chat bot for Employee Slate](https://servicenow-prod.fluidtopics.net/23NlpS9WtOQOb4~p3W_4iA "Configure the Moveworks chatbot in the Moveworks Setup application. EmployeeWorks then renders the Moveworks AI Assistant, ingests identity from ServiceNow, and authenticates employees.").

## Procedure

1. From the platform administrator home page, select View product overview on the Employee Slate for Moveworks card.  
   The Product Hub page opens and lists the plugins.
2. **Optional:** Upload a prepared update set with the Upload Batch option.  
   Use this option to reuse configurations exported from another environment. Skip this step to configure the instance from scratch.
3. Select Configure to open the Product Configuration console.  
   The configuration summary lists the modules available for EmployeeWorks Web App and the progress of each module.
4. In the Appearance module, set the branding and theming for the experience.  
   Set the portal name, URL suffix, light and dark mode logos, and favicon. Set the primary, accent, and neutral palette colors. Use the preview panel to verify the experience in desktop and mobile, and in light and dark mode, before you save.

   Save the changes and mark the module as configured.
5. In the Conversational Assistant module, enter the Moveworks AI Assistant instance URL and save the configuration.  
   The page also offers a redirection to the Moveworks setup experience so you can further configure AI Assistant sources and behaviors. For the chatbot procedure, see [Configure the Moveworks chatbot](https://servicenow-prod.fluidtopics.net/23NlpS9WtOQOb4~p3W_4iA "Configure the Moveworks chatbot in the Moveworks Setup application. EmployeeWorks then renders the Moveworks AI Assistant, ingests identity from ServiceNow, and authenticates employees.").
6. In the Canvas module, configure the default canvas view and the widget library.  
   Select Canvas Editor to configure the default canvas dashboard. Use the widget library to toggle the visibility of widgets that employees can add to their personal canvas. You can also edit or create widgets from the library. For the full procedure, see [Configure the default canvas dashboard](https://servicenow-prod.fluidtopics.net/iYfrFANsa0TtMOU5zWRpGA "Configure the default canvas dashboard that EmployeeWorks Web App presents to employees before they personalize their canvas. Set the subtitle, widget layout, and preview experience.").
7. In the Notifications module, review notifications in the Needs update tab and select Update to Employee Slate so that those notifications redirect an employee to the Employee Slate experience.  
   Following notifications are available in each tab:
   * Needs update: Notifications in the base system that are not customized
   * Updated: Notifications that are updated for Employee Slate experience
   * Custom: Notifications that are created or customized by the administrator
8. In the Documentation module, review the links to Employee Slate documentation for home page, Tasks and requests, org chart, notifications, and employee profile.  
   Links open the ServiceNow documentation site in a new tab. Use the documentation to complete feature-specific configurations that aren't part of the Product Configuration console.
9. Select Package and download to export the configuration changes as an XML update set.  
   Upload the exported file from the Product Hub page of another environment with the Upload Batch option. Use this export to promote configurations from a lower environment to production.

## Result

Employee Slate for Moveworks is configured with the branding, Moveworks AI Assistant connection, canvas layout, and widget library that you set. Employees can open the configured portal and interact with the Moveworks AI Assistant.