---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Manage quick links properties

# Manage quick links widgets {#ariaid-title1}

Release version: Australia  
Updated June 9, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Select and display Quick Links on the EmployeeWorks Web App home page and Canvas by capturing sys_ids and updating each widget.

## Before you begin

Role required: admin.

Create and configure the Quick Links to display in Employee Center before starting.

## About this task

Both widgets use sys_ids from the Employee Center Quick Links table (`sn_ex_sp_quick_link`). Complete Section 1 first, then configure the home page widget, the Canvas widget, or both.  
Note:  
[Configure quick links from the admin console](https://servicenow-prod.fluidtopics.net/gE31poTs6cMa5fIvGHaZZQ "Add, reorder, remove quick links, or apply user criteria from the guided Home section in the admin console.") helps you configure quick links using the interface.

## Procedure

Section 1: Capture Quick Link sys_ids

1. Go to Employee CenterQuick Links, or open the `sn_ex_sp_quick_link` table directly.
2. Open the Quick Link record to include in the widget.
3. Right-click the record header or any field label, then select Copy sys_id.
4. Repeat for each Quick Link to display.  
   Save the sys_ids in a text file as a comma-separated list. You use this list in the sections below. For example: `sys_id1,sys_id2,sys_id3`.

Section 2: Configure the home page Quick Links widget

5. Go to System DefinitionScripts -- Background.  
   The home page Quick Links widget configuration field is read-only in the standard UI. Use a background script to update it programmatically.
6. Copy the following script and paste it into the script editor.  

       /* -------------------------------------------------------
       * Updates the Quick Links widget on the Employee Home Page.
       * Add your Quick Link sys_ids as comma-separated values
       * in the "value" field below.
       * ------------------------------------------------------- */

       var WIDGET_ID = 'quick-links';

       var NEW_OPTIONS = {
           "quick_links": {
               "value": "sys_id1,sys_id2,sys_id3"  // Replace with your sys_ids
           }
       };

       // ---- Do not edit below this line ----

       var gr = new GlideRecord('sys_aix_widget_instance');
       if (!gr.get('5ebb39e1ffda72106d14ffffffffffff2a')) {
           gs.info('Record not found');
       }

       var props = JSON.parse(gr.getValue('properties'));
       var widget = null;

       for (var i = 0; i < props.widgets.length; i++) {
           if (props.widgets[i].id === WIDGET_ID) {
               widget = props.widgets[i];
               break;
           }
       }

       if (!widget) {
           gs.info('Widget "' + WIDGET_ID + '" not found in properties');
       }

       widget.options = NEW_OPTIONS;
       gr.setValue('properties', JSON.stringify(props, null, 4));
       gr.update();
       gs.info('Updated options for widget "' + WIDGET_ID + '"');

7. In the value field of the script, replace `sys_id1,sys_id2,sys_id3` with your comma-separated list of Quick Link sys_ids.
8. Select Run Script.  
   The home page Quick Links widget shows the Quick Links with the sys_ids you provided, based on the access permissions of each user.

Section 3: Configure the Canvas Quick Links widget

9. Go to AIUXDashboards and open the Canvas record.
10. In the AIX Dashboard Items related list at the bottom of the record, locate and open the Quick Links widget instance.
11. In the Widget Properties field, locate the value property.
12. Enter your comma-separated list of Quick Link sys_ids in the value field.  
    For example: `sys_id1,sys_id2,sys_id3`.
13. Select Save.  
    The Canvas Quick Links widget displays the Quick Links with the sys_ids you provided.
**Related concepts**   

* [Quick links widget configuration](https://servicenow-prod.fluidtopics.net/zmk2RAbcU2clXiflVT70Yw "EmployeeWorks Web App provides Quick Link widgets on the home page and Canvas to give employees direct access to key destinations.")  
**Related tasks**   

* [Configure quick links from the admin console](https://servicenow-prod.fluidtopics.net/gE31poTs6cMa5fIvGHaZZQ "Add, reorder, remove quick links, or apply user criteria from the guided Home section in the admin console.")

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