---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# People Involved form

# People Involved form {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of People Involved form

The People Involved form allows safety managers and agents to add or modify details of individuals involved in safety incidents or observations.
Each person type must have a separate record if multiple individuals are involved.
Show full answer Show less  

## Key Features

* **Person Type:** Categorize individuals as Employee, Visitor, Public, or Contractor. The Contractor option requires the Health and Safety Contractor Management application.
* **Employee Details:** Enter the name of employees involved; this option appears only for the Employee type.
* **Visitor Information:** Enter the email of visitors, which is only available for those with a Health and Safety profile.
* **Contractor Details:** Enter the name of contract workers; this option is restricted to those with the \[sncexternal\] role and a Health and Safety profile.
* **Association:** Specify the role of the person (e.g., Witness, Injured party, Safety team, Collaborator, Involved).
* **Contact Information:** Collect phone numbers and email addresses for public individuals, while these details auto-populate for employees and visitors.
* **Preferred Contact Method:** Specify how to contact the involved person, whether via email or phone.

## Key Outcomes

By utilizing the People Involved form, safety managers can ensure accurate documentation of all individuals associated with safety incidents, which facilitates effective incident management and compliance with safety protocols. Proper categorization and contact management enhance communication and follow-up during investigations.  
Safety managers and agents can use the People involved form to add or modify an involved person in a safety incident or observation assigned to them.
{#hs-people-involved-form__table_zhq_h2x_f5b__entry__2}

| Field | Description |
|-|-|
| Person type | Type of the person involved in the safety incident or observation. If an incident or observation involves more than one person, you must add a record for each. * Employee: An employee of the organization where the safety incident or observation happened. * Visitor: A person from outside the organization who came to the site as a visitor. * Public: A person from public who was present at the site of safety incident or observation. * Contractor: A contract worker from a contractor company who came to the site to perform required tasks. This option appears only when the Health and Safety Contractor Management (sn_hs_crm) application is installed on your instance. {#hs-people-involved-form__ul_qkc_l2x_f5b} |
| Employee | Name of the employee involved. This field appears only when Employee is selected from Person type. |
| Visitor | Email id of the visitor involved. This field appears only when Visitor is selected from Person type. Note: This field only lists visitors who have Health and Safety profile assigned to them. For more information, see [Add a Health and Safety visitor](https://servicenow-prod.fluidtopics.net/IXKbQ7pW03Cq64wW8yWLWg "Create a record for a Health and Safety visitor so that they can be easily referenced in the Visitor field on related records."). |
| Contractor | Name of the contract worker involved. This field appears only when Contractor is selected from Person type. Note: This field only lists users who have the \[snc_external\] role assigned to them and have their Health and Safety profile created. For more information, see [Assign Health and Safety profile to a user](https://servicenow-prod.fluidtopics.net/Lt_qvb54_vgY1Ng9Mahf6A "Assign the Health and Safety profile to all users in your organization, including employees, visitors, and contractors."). |
| Association | Type of involvement of the person. * Witness: A person who was present at the safety incident or observation described. * Injured party: A person who got injured in the incident. This option appears only for the Employee and Visitor person type. * Safety team: A person from safety team handling the investigation of the incident. * Collaborator: A person who's collaborating in any in the investigation of this incident or observation. * Involved: A person who's involved in any other way with this incident or observation. {#hs-people-involved-form__ul_s5d_hqx_fxb} |
| Name | Name of the person involved. For a public person, enter the name. This field is available only when the Public option is selected from Person type. For a visitor, the name is auto-populated from the visitor profile. |
| Phone | Phone number of the involved person. For a public person, enter the phone number. This field is available only when the Public option is selected. For an employee or visitor, the phone number is auto-populated from the user or visitor profile. |
| Email | Email ID of the involved person. For a public person, enter the email ID. This field is available only when the Public option is selected. For an employee or visitor, the email ID is auto-populated from the user or visitor profile. |
| Preferred contact method | Method to contact the involved person such as email or phone number. |
[Table 1. People involved form]

{#hs-people-involved-form__table_zhq_h2x_f5b}