---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure emergency procedures for employee portal

# Configure emergency procedures for employee portal {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure the knowledge articles that appear in the Policies and Procedure section of the Workplace Emergency
page.

## Before you begin

Role required: admin

## Procedure

1. To learn about the different ways to add knowledge articles, see [Create a knowledge article](https://www.servicenow.com/docs/access?context=create-knowledge-article&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US).  
   Note:  
   Articles for Emergency plans, Emergency contacts, and Emergency submission guidelines are available with the application. You can also edit these knowledge articles as needed for customization and publish.
2. To edit the knowledge articles, see [Edit a knowledge article](https://www.servicenow.com/docs/access?context=edit-knowledge-article&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US).
{#configure-emergency-procedures-for-employee-portal__steps_xg3_gkt_sdc}