--- sourceDocument: Australia Employee Service Management sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia Employee Service Management ft:clusterId : - emplsm bundleId : - emplsm workflow : - Employee --- # Components installed with Workplace Visitor Management # Components installed with Workplace Visitor Management {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Several types of components are installed with the Workplace Visitor Management application, including tables, user roles, and business rules. Note: The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see [Find components installed with an application](https://www.servicenow.com/docs/access?context=find-components&version=australia&pubname=australia-platform-administration&ft:locale=en-US). Demo data is available for this feature. ## Roles installed with Workplace Visitor Management {#components-installed-with-workplace-visitor-mgmt__section_y22_qyr_cnb} Note: In Workplace Visitor Management version 2.0.0 or later, the role and access control model has been updated. The update includes 90 role bindings, 15 new security attributes, and additional portal and internal-user roles such as visitor public, kiosk viewer, internal user, and agent roles. Phone number and visitor photo access controls have been tightened, and requirements tables are restricted to admin access. Verify required-role callouts in your procedures against the updated V2 ACL set. {#components-installed-with-workplace-visitor-mgmt__table_wfr_4yr_cnb__entry__3} | Role title \[name\] | Description | Contains roles | |-|-|-| | Workplace visitors admin \[sn_wsd_visitor.admin\] | As an admin, you can: * Has complete access to the application. * Perform all actions of a Visitor manager. * Access visitor logs. * Configure application settings. * View and manage the related record producers. {#components-installed-with-workplace-visitor-mgmt__ul_ytl_wzr_cnb} | * sn_wsd_visitor.manager * catalog_editor * catalog_admin {#components-installed-with-workplace-visitor-mgmt__ul_df4_h1s_cnb} | | Workplace visitors manager \[sn_wsd_visitor.manager\] | As a manager, you can: * Perform all actions of a Visitor staff. * Create, review and assign visitor policies that a visitor must accept before visiting the location. * View, manage, and update visitor registrations. * View the Visitor Reception Dashboard. * Register visitors. {#components-installed-with-workplace-visitor-mgmt__ul_rx4_y1s_cnb} | sn_wsd_visitor.staff | | Workplace reception staff \[sn_wsd_visitor.staff\] | As a reception staff, you can: * View, manage, and update visitor registrations. * View and update visitor records. * Register visitors * View the Visitor Reception Dashboard. * Print badges for visitors. {#components-installed-with-workplace-visitor-mgmt__ul_ofb_s1s_cnb} | sn_wsd_core.workplace_user | [Table 1. Roles installed with Workplace Visitor Management] {#components-installed-with-workplace-visitor-mgmt__table_wfr_4yr_cnb} ## Tables installed with Workplace Visitor Management {#components-installed-with-workplace-visitor-mgmt__section_s1x_dzh_wdb} {#components-installed-with-workplace-visitor-mgmt__table_fbz_45z_vdb__entry__2} | Table | Description | |-|-| | User Visitor \[sn_wsd_visitor_m2m_user_visitor\] | Stores information about the link between a visitor and an employee. The employee must have specified this information while registering the visitor. | | Organization \[sn_wsd_visitor_organization\] | Stores information about the visitor's organization, such as the organization's name and description. | | Visit \[sn_wsd_visitor_visit\] | Stores information about the visit. Each visitor is linked to a visit. A visit can hold multiple visitors. | | Visitor \[sn_wsd_visitor_visitor\] | Stores information about all the visitors who have visited. An employee can reuse the visitor details for future registrations. | | Visitor Registration \[sn_wsd_visitor_visitor_registration\] | Stores information about all the visitor registrations created in the application. | | Visit Log \[sn_wsd_visitor_visit_log\] | Stores information about the state changes that were logged during a visit. | | Policy \[sn_wsd_visitor_policy\] | Stores information about all the visitor policies created in the application. | | Location Policy \[sn_wsd_visitor_m2m_location_policy\] | Stores information about the visitor policies added to workplace locations. Warning: In Workplace Visitor Management version 2.0.0 or later, this table has been removed. Policy-to-location assignment is no longer supported through this table. | | Visitor Policy Confirmation \[sn_wsd_visitor_visitor_policy_confirmation\] | Stores information about all the confirmations received for a visitor policy. | | Invitations \[sn_wsd_visitor_invitation\] | Stores information about all the invitations and the linked visit records. | | Kiosk Page Configurations \[sn_wsd_visitor_page_configuration\] | Stores information about the pages created for Workplace Services Kiosk. | | Kiosk Checkin Flow Configurations \[sn_wsd_visitor_checkin_flow_configuration\] | Stores information about the check-in flows created for Workplace Services Kiosk. | | Kiosk Checkout Flow Configurations \[sn_wsd_visitor_checkout_flow_configuration\] | Stores information about the check-out flows created for Workplace Services Kiosk. | | Kiosk Authentication Option \[sn_wsd_visitor_authentication_option\] | Stores information about the authentication options created for the Workplace Services Kiosk. | | Visitor Authentication Option \[sn_wsd_visitor_page_m2m_authentication_option\] | Stores information about authentication options added to an authentication page configuration. | | Kiosk Next Step \[sn_wsd_visitor_next_step\] | Store information about the next steps added to an end page configuration. | | Visitor User \[sn_wsd_visitor_user\] | Stores information about visitor user records. Added in Workplace Visitor Management version 2.0.0 or later. | | Visitor Type \[sn_wsd_visitor_type\] | Stores information about visitor type configurations. Added in Workplace Visitor Management version 2.0.0 or later. | | Visitor Auth \[sn_wsd_visitor_auth\] | Stores authentication information for visitors. Added in Workplace Visitor Management version 2.0.0 or later. | | Visit Requirements \[sn_wsd_visitor_visit_requirements\] | Stores information about the visit requirements configured for a visit. Added in Workplace Visitor Management version 2.0.0 or later. | | Visit Requirements Item \[sn_wsd_visitor_visit_requirements_item\] | Stores information about individual items within a visit requirements record. Added in Workplace Visitor Management version 2.0.0 or later. | | Requirements Instance \[sn_wsd_visitor_requirements_instance\] | Stores information about instances of visit requirements applied to visitor registrations. Added in Workplace Visitor Management version 2.0.0 or later. | | HTML Signing Template \[sn_wsd_core_html_signing_template\] | Stores HTML-based signing templates used to capture visitor signatures during policy acknowledgment. Added in Workplace Visitor Management version 2.0.0 or later. | [Table 2. Tables installed with Workplace Visitor Management] {#components-installed-with-workplace-visitor-mgmt__table_fbz_45z_vdb} **Related concepts** * [About visit-related tables](https://servicenow-prod.fluidtopics.net/8Eskdrl0KMGqlGG~nRjYAg "The Workplace Visitor Management application uses three interconnected tables to track everything that happens during a visit from the invitation to the departure. Knowing what each table does helps you configure the application, troubleshoot issues, and know where to look when you have to audit visit activity.") **Related reference** * [Properties installed with Workplace Visitor Management](https://servicenow-prod.fluidtopics.net/eD0VPb7ivBE5VGAkigBiwA "There are several properties available with Workplace Visitor Management.") * [Kiosk Check-in Flow Configuration form](https://servicenow-prod.fluidtopics.net/a_KP8sst1xPRzNQNfYGkWg "Use the Kiosk Check-in Flow Configuration form to create a check-in flow for the Workplace Services Kiosk.") * [Kiosk Check-out Flow Configuration form](https://servicenow-prod.fluidtopics.net/Zn9sq0w~MKy9_IsRWDumpg "Use the Kiosk Check-out Flow Configuration form to create a check-out flow for the Workplace Services Kiosk.") * [Kiosk Page Configuration form](https://servicenow-prod.fluidtopics.net/UdOY8Qs6uzNjxXbX~RHnJA "Use the Kiosk Page Configuration form to create pages for the Workplace Services Kiosk.") * [Kiosk Page Customizations](https://servicenow-prod.fluidtopics.net/h4imIOnbK5VE1oBMZAiUNQ "The Page Configurations created for the Workplace Services Kiosk can be further customized by using their related lists.") * [Location Policy form](https://servicenow-prod.fluidtopics.net/de~ypFNFo7dT3cjt51aEZw "Use the location policy form to assign a visitor policy to a workplace location, apply the policy to internal/external visitors and configure whether the policies require signatures.") * [New visit form](https://servicenow-prod.fluidtopics.net/LXLjiPVYlqtDbHAJ4F3wyQ "Use the New visit form to select a purpose, location, date and time for your visit. Additionally, add visitors and optional co-hosts") * [Additional requirement form](https://servicenow-prod.fluidtopics.net/c~mVju6OktulhZ6eoXnsoQ "The Additional requirement form specifies visitor information that is required while adding a visitor.") * [Differences between Workplace Visitor Management versions](https://servicenow-prod.fluidtopics.net/UBxd8170jE8SC4hPecMRFA "Workplace Visitor Management version 2.0.0 introduces significant architectural, data model, portal, security, and feature changes compared to earlier versions (1.19 or earlier).")