---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Managing print case

# Managing print case {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Filter workplace cases using criteria such as Short Description, Workplace Location, or other relevant fields to generate a consolidated report using the Workplace Central Case management workspace.  
Use one of the following options to proceed:

* Print Filter Selection -- Apply filters and select this option to create a workplace task with the consolidated report attached.
* Print Selected Records -- Manually select one or more workplace cases and choose this option to view the consolidated report directly.
{#manage-print-case__ul_ypy_y4b_rfc}
**Related concepts**   

* [Manage workplace cases in calendar view in Workplace Central](https://servicenow-prod.fluidtopics.net/VshBrjdSGtqe12C435tmTA "The Calendar view in Workplace Central enables case managers and case agents to view and manage assigned cases in a color-coded, week-based layout. Cases are organized chronologically by date field and can be filtered, grouped, and navigated by time zone.")
* [Manage workplace cases in List view in Workplace Central](https://servicenow-prod.fluidtopics.net/EVpziD~Boy_1Bwgxs~s~Eg "The List view tab provides a traditional list view of cases in Workplace Central.")  
**Related tasks**   

* [Manage workplace cases using Case management](https://servicenow-prod.fluidtopics.net/G7Qr1qXmrllnG8ezIxl7_g "Monitor the workplace cases requested in your organization at any time using the Workplace Central Case management workspace.")
* [Work on a workplace case using Case management](https://servicenow-prod.fluidtopics.net/RUbWivESWpAkt18OVQZdJg "Update, edit, or resolve a workplace case at any time from a single workspace using the Workplace Central Case management workspace.")
* [Create a workplace service case](https://servicenow-prod.fluidtopics.net/ztdHVIKyODKNVOj46TFMOg "As a case manager, apart from managing the workplace cases, you can also create a raise workplace service request directly using the Workplace Central Case management workspace.")
* [Create a child case and a child task](https://servicenow-prod.fluidtopics.net/4SFAPgiIB0ENnAZjtiknzg "As a case manager, to fulfill a case, you can create a child case and also a child task using the workspace.")
* [Print a workplace case](https://servicenow-prod.fluidtopics.net/S7jFFLW7xeNpOKZCcYbYpg "As a case manager, apart from managing workplace cases, you can also print a workplace case using the Workplace Central Case management workspace.")
* [Cancel or delete a case](https://servicenow-prod.fluidtopics.net/wQrgQSfzOnmhy0GISNxxGw "As a case manager, cancel a workplace case at any time if it’s no longer required. As an admin, delete a case record completely from the application if it’s no longer required.")
* [View Facility Assets in Workplace Central](https://servicenow-prod.fluidtopics.net/l~Z1ivkavKAaI~SeSKb3TQ "Use the Facility Assets list to look up an asset and its related cases without leaving Workplace Central.")

## Print filtered cases {#ariaid-title2}

Use filter criteria to filter multiple cases and generate a consolidated report based on the filtered cases. You can set the condition based on the Short description, workplace location, or any other fields. When you run the
filter and select Print filter selection, a new workplace task is created with the consolidated report as an attachment.

### Before you begin

Role required: sn_wsd_case.case_reader

### Procedure

1. Navigate to AllWorkplace CentralWorkplace Central.  
   You can also open Workplace Central from the Employee Center directly. Navigate to WorkspacesWorkplace Central.  
   The Workplace Analytics dashboard opens.
2. On the left pane, select the Case Management icon (![Case Management icon.]()).  
   The Case Management landing page opens.
3. Select the filter icon and set the filter criteria.  
   The results appear based on the filtered condition.
4. Select Print filter selection.  
   You can view the consolidated report with the filtered case details in a new Workplace Task page.

## Print selected cases {#ariaid-title3}

Print a consolidated report, including task details and associated services, by selecting one or more workplace cases.

### Before you begin

Role required: sn_wsd_case.case_reader

### Procedure

1. Navigate to AllWorkplace CentralWorkplace Central.  
   You can also open Workplace Central from the Employee Center directly. Navigate to WorkspacesWorkplace Central.  
   The Workplace Analytics dashboard opens.
2. On the left pane, select the Case Management icon (![Case Management icon.]()).  
   The Case Management landing page opens.
3. Select one or more workplace cases.
4. Select Print selected cases.  
   You can view the consolidated report with the selected case details in a new Workplace Task page.

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