---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Add an action to a request

# Add an action to a health and safety permit-to-work request {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create a Health and Safety action to a requested permit-to-work. This helps to address the root cause of any reported safety occurrence.

## Before you begin

Role required: sn_hs_rm.permit_coordinator or sn_ohs_im.action_writer

## About this task

You can add actions from the Actions tab on a Health and Safety record or by using the Action planner in the contextual sidebar. For more information on Action planner, see [Create and manage a safety action in the Action planner](https://servicenow-prod.fluidtopics.net/BjMyqO7W0Td42lotjsLORw "Create and manage safety actions in context while reviewing a Health and Safety record, without opening a separate Action form.").

## Procedure

1. Navigate to AllHealth and SafetyHealth and Safety Workspace.
2. Select the risk management icon (![Risk assessment icon]()).
3. Select the Permit to work list and select All.
4. Open a permit record to add an action.
5. In the Health and Safety actions tab of the related items, select New.
6. On the form, fill in the fields.  
   For information on field description, see [Health and Safety action form](https://servicenow-prod.fluidtopics.net/wyc53yzI_D3XEoF8BHIm6g "Safety agents can use the Health and Safety action form to assign an action for a safety incident or observation.").
7. Select Save.  
   The action appears in the list of actions in the **Health and Safety actions** tab of the permit record. It is also listed in the **Actions** list on Health and Safety Workspace.

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