Configure an HR badge

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Use Badges to create or modify visual indicators that provide quick insights into important attributes of employees, cases, or assigned users, such as organization, role, status, or special conditions on the HR Ticket page.

    Before you begin

    Role required: sn_hr_core.admin

    About this task

    Badges are configurable labels in HR workspace that display important employee or case information, such as status, employment type, and special flags.

    Custom badges only appear for specif .
    • The base system provides defaults and is configurable.
    • On the HR Ticket page, you can filter to-dos based on badges.
    • Defaults are added to HR services.
    • Can be overridden on an Activity.

    Procedure

    1. Navigate to All > HR Administration > Badges.
    2. Click New or open a record.
    3. Fill in the fields on the form.
      Table 1. Badge form
      Field Description
      Name Name of the HR badge. Provide up to three characters to represent an organization, such as HR for Human Resources or IT for Information Technology.
      Badge description Description of the HR badge.
    4. Click Submit or Update.