---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Space Optimization - Key features and actions

# Space Optimization - Key features and actions {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Space Optimization - Key features and actions

The Space Optimization module in ServiceNow's Workplace Central enables space planners to efficiently manage and optimize building space through scenario creation, tracking, and detailed visualization.
It integrates stack plan and floor map views to provide a comprehensive understanding of space allocations across buildings and floors, facilitating informed decision-making and adjustments.
Show full answer Show less  

## Key Features

* **Scenario Management:** Create, view, copy, delete, and track scenarios associated with building space usage. Scenarios include metrics such as name, location, state, and owner, helping planners manage multiple planning options.
* **Scenario Metrics Tiles:** Quick overview of all scenarios, including total scenarios, scenarios owned by the user, draft scenarios, and published scenarios, with the ability to drill down into detailed lists.
* **Scenario Details List:** Customizable list view for all scenarios with options to filter, refresh, and edit columns. Scenarios can be copied to create editable duplicates without affecting original data until deployment.
* **Building Details:** View all organization buildings with configurable lists and filters. Selecting a building opens a stack plan view showing space allocations by department or cost center.
* **Stack Plan and Floor Map Views:** Visual representations of space allocations. The stack plan displays bars by allocation, while the floor map provides an interactive spatial layout if Workplace Indoor Mapping is configured. Both views show capacity details and allow view-by filtering.
* **Related Scenarios and Settings:** Access other scenarios linked to a building and apply floor-specific space filters. Scenario edits are done via copying to ensure main data integrity.

## Practical Benefits for ServiceNow Customers

* Enable precise space planning and optimization across multiple buildings and floors.
* Visualize space allocations by department or cost center to improve resource utilization.
* Manage multiple scenarios to simulate and compare different space arrangements before deployment.
* Maintain data integrity by editing scenarios through copies, ensuring original plans remain unaffected until changes are approved and published.
* Leverage configurable views and filters for tailored insights into space usage and capacity metrics.

This module is essential for organizations aiming to optimize workplace resources, reduce unallocated spaces, and streamline space management through scenario-driven planning and detailed building visualization.  
As a space planner, you can perform multiple scenario-related actions using the Space
Optimization module. You can create a scenario using the stack plan and view it on a floor
map and make changes directly.
Figure 1. Space Optimization module  
You can create a scenario, track the scenario metrics, view scenario details, and view building details from the module. The Space Optimization displays the following information:

* Scenarios: Displays the scenario metrics.
* Create scenario: Option to create a scenario for a building. For more details on how to create a scenario, see [Create a scenario](https://servicenow-prod.fluidtopics.net/yUHouHlAC~LsDSOzyZci9g "Create a scenario with a building. Add, update, or remove space allocations before publishing and deploying a scenario. Manage and update your scenarios using the Stack plan and Floor map component tabs.").
* Scenarios: Lists the details of the following:
  * Details of scenarios such as name, location, state, and owner.
  * Details of the building of your organization.
  {#space-optmization-features-and-actions-__ul_e4y_h3q_z5b}You can select a scenario or building to view more details.
{#space-optmization-features-and-actions-__ul_pxq_zhq_z5b}

You can also view scenarios created by you in the Scenario planning application.
Navigate to AllScenario PlanningMy Scenario Plans.

## Scenario metrics {#space-optmization-features-and-actions-__section_myz_y5q_z5b}

As a space planner, you can see the total number of scenarios that are currently
created in your organization in filtered tiles. You can select each tile to view
more details in a list.  
In the Scenarios metrics tiles, the numbers are displayed based on the following:

* All scenarios: Total number of scenarios that are created in the application.
* My scenarios: Total number of scenarios owned by you.
* Draft scenarios: Total number of scenarios created by you that are in draft state.
* Published scenarios: Total number of your scenarios that are published.
{#space-optmization-features-and-actions-__ul_bl2_xgq_z5b}You can also select a tile to view the list.

## Scenario details {#space-optmization-features-and-actions-__section_efq_lyq_z5b}

As a space planner, you can view the list of all the scenarios created in your organization. The details such as name, location, state, owner, and more are displayed. You can configure the list view settings based on what details you want to view about a scenario. The homepage displays five scenarios at a time and to view more, select View all.

* When you select View all, the list is opened in a separate tab where you can view all the scenarios created in your organization with their details.
* You can also perform the following actions on the list:
  * Copy: Create another copy of an existing scenario to make new changes. You can copy only one scenario at a time. The copied scenario is created with the same name appended with '- Copy 2'.
  * Delete: Delete one or more scenarios if they're no longer required.
  * Create scenario: Create a scenario.
  * Refresh the list.
  * Edit the column.
  * Add or remove filters.
  {#space-optmization-features-and-actions-__ul_t3b_11r_z5b}
{#space-optmization-features-and-actions-__ul_xl4_vzq_z5b}

## Building details {#space-optmization-features-and-actions-__section_u5s_c2r_z5b}

As a space planner, you can view the list of buildings of your organization on the
Space optimization module. You can configure the list view settings based on what
details you want to view about a building. The homepage displays five scenarios at a
time and to view more, select View all. When you select
View all, the list is opened in a separate tab where you
can view all the buildings of your organization and their details. You can refresh
the list, edit columns, or apply building-related filters.  
When you select a building, the building is opened in a stack plan view where you can see all the space allocations and floor arrangements. A stack plan is a visual representation of all the allocations made on a floor of a building. Every allocation is displayed in a bar based on the department or cost center that is assigned to. For more information about stack plan view and floor map view, refer to [Scenario and Building - Views, states, settings, and key features](https://servicenow-prod.fluidtopics.net/xHAxkblaAzYIbbTvXZYE5A "Create or view a scenario using a stack plan and a floor map view. Scenario planning enables you to allocate spaces and define user assignments efficiently with different views, simple settings, and several key features.").

* The details of the building such as its total capacity, total number of spaces, and location are displayed on top of the plan.
* You can see the total number of unallocated spaces of the building in total as well as floor-wise.
* You can view the building details in a stack plan view or a floor map view. The floor map view is available only if you have Workplace Indoor Mapping floor maps configured. The floor map view enables you to view the allocation on a floor map and make any changes directly.
* You can view the spaces allocated to a department, cost center, or workplace entity in the stack plan or on the floor map. You can choose how you want to view the allocations. Select a view using the View by option.
* You can select a bar on the stack plan or a space on the floor map to view more details, such as capacity count, capacity ratio, and total capacity. You can also select a bar to view the same details in a tooltip. Select a bar to to display details related to assignments and the department.
* You can view other scenarios related to the building in the Related scenarios tab.
* In the Settings tab, you can apply a filter based on which you want to see the spaces on a floor.
* You can't edit a scenario when you open it in the building view. To edit a scenario of a building, copy that scenario and make changes. The scenario copies the exact building data and enables you to make changes. The changes don't affect the main data as long as it's deployed. To create a scenario of a building, you can also select the Create scenario option when the building is open in the stack plan view.
{#space-optmization-features-and-actions-__ul_aqg_n2r_z5b}
**Related reference**   

* [Components installed with Workplace Central](https://servicenow-prod.fluidtopics.net/7hXdrKf7uWol6ch95UYoBQ "Several types of components are installed with activation of the Workplace Central application, including tables, user roles, and business rules.")
* [Workplace Central Event planner](https://servicenow-prod.fluidtopics.net/dTu4gFdLzuiPOE1MtQDZMQ "The Workplace Central Event planner is a one-stop workspace where you can check all the reservations requested in your organization at a time.")
* [Scenario and Building - Views, states, settings, and key features](https://servicenow-prod.fluidtopics.net/xHAxkblaAzYIbbTvXZYE5A "Create or view a scenario using a stack plan and a floor map view. Scenario planning enables you to allocate spaces and define user assignments efficiently with different views, simple settings, and several key features.")
* [Space request approvals, states, actions, and key features](https://servicenow-prod.fluidtopics.net/h~UDKPswSOCO1jbmeQHNPg "As a space planner, execute the space allocation requests raised in the organization using the Workplace Central Space Optimization dashboard. Using the Workplace Central Space Optimization dashboard to avoid multiple tasks about checking the availability, allocating spaces manually, and other process involved while space planning.")
* [Move management key features and actions](https://servicenow-prod.fluidtopics.net/4EG8QfI5LLPjGQaK9I70zQ "As a Move manager, fulfill move requests efficiently by logically grouping them in to move projects using the Workplace Central Move management workspace.")
* [Case Management - Key features, Actions \& Case details](https://servicenow-prod.fluidtopics.net/KcxejIume2Rh05y6vmJJ1A "The Workplace Central Case management workspace is an all-in-one workspace using which a case manager can manage hundreds of workplace cases created in the organization.")
* [Schedule Plan details form](https://servicenow-prod.fluidtopics.net/~jwFg_fBFGHkU7eYITOWEQ "The details form helps you select the project and schedule for your schedule plan.")
* [Scenario details form](https://servicenow-prod.fluidtopics.net/warTVARY9GbDhf64_~KHIw "Use the scenario details form to select the scenario owner, location, group by selection, and space selection criteria.")
* [Space Deployment Plan](https://servicenow-prod.fluidtopics.net/QTV9EgSQphNNbdBHe5s5mQ "A space deployment plan contains information about how the changes made in the scenario impact the building's spaces.")
* [User Deployment Plan](https://servicenow-prod.fluidtopics.net/B~UBodI~xk5IM1rnXP6AZg "A user deployment plan contains information about how the changes made in the scenario impact the employees and their workplace locations.")
* [Excel column lengths for move projects](https://servicenow-prod.fluidtopics.net/pLig3vN5IVRhM7cXyYJgpA "The Excel columns must be within the specified length to create a move project.")
* [Move conflicts for projects created via Excel upload](https://servicenow-prod.fluidtopics.net/Hs4_rPrXZjs78Kf~Du~kNA "Review the conflicts and decide whether you want to resolve or ignore them.")
* [Workplace Task form - Space Assignment task](https://servicenow-prod.fluidtopics.net/ZvSB1F3OOUug7tBRncks4w "The Workplace Task form specifies details to assign a space to a neighborhood.")
* [Neighborhood User Assignment Rule form](https://servicenow-prod.fluidtopics.net/04OIhvcM6YP2JreXBPKz6g "The Neighborhood User Assignment Rule form specifies conditions based on which users or their profiles must be assigned to the neighborhood.")
* [User Workplace Profile form](https://servicenow-prod.fluidtopics.net/w4GpEAYe8aCpNp617t85uA "The User Workplace Profile form specifies details about an employee like their name, primary location, and allocation.")  
**Related topics**   

* [Workplace Central troubleshooting](https://servicenow-prod.fluidtopics.net/Lfwh2WUU7OxHaRw6bAccIw "Troubleshoot issues that you face in the Workplace Central application.")
* [Resolving custom variant issues in Workplace Central](https://servicenow-prod.fluidtopics.net/7rr~gdQaGvhJfSH7_K8GMg "After upgrading Workplace Service Delivery (WSD) to a later release, custom variants created using the legacy application-specific screen collection model no longer display correctly in Workplace Central. Affected variants must be migrated to the new standardized unified screen collection model.")

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