---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Use the Employee Summary VA topic

# Use the Employee Summary Virtual Agent topic in Leader Hub {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Activate and use the Employee Summary Virtual Agent topic to access employee contribution summaries, view consolidated profiles, and track employee progress.

## Before you begin

To access and use the Employee Summary reports topic, the following plugin must me activated:

* ServiceNow Otto for HR Service Delivery (HRSD) (sn_hr_gen_ai)
{#employee-summary-va-lh__ul_ghb_nds_bfc}  
The following plugins are optional:

* Employee Connections (sn_ecn)
* Career Conversations (sn_egd_act)
* Learning (sn_lep)
* Learning Core (sn_lc)
* Manager Hub (sn_mh)
* Employee Goals (sn_egd_goals)
{#employee-summary-va-lh__ul_nrn_pds_bfc}

Role required: sn_egd_lh.admin

## Procedure

1. Turn on the Employee information summarization skill.
   1. Navigate to AllNow Assist AdminSkills.
   2. On the navigation panel, select Employee, then select HRSD.
   3. On the Employee information summarization card, select Turn on.
   {#employee-summary-va-lh__substeps_zsh_vds_bfc}
2. Publish the Employee Summary Virtual Agent topic.  
   For more information, see [Publish a Virtual Agent topic](https://www.servicenow.com/docs/access?context=publish-virtual-agent-topic&version=australia&pubname=australia-conversational-interfaces&ft:locale=en-US).
3. View the Employee Summary reports topic.  
   For more information, see [View employee summary reports](https://servicenow-prod.fluidtopics.net/34PWeY~wq0P~UY2Jl5mpCA "View the Employee Summary Virtual Agent topic in Employee Center to access employee contribution summaries, view consolidated profiles, and track employee progress.").

*[\>]: and then