Critical Event Management dashboard

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • The dashboard for Critical Event Management (CEM) in the Health and Safety Workspace gives a comprehensive view of all active, ongoing, and resolved critical events, enabling agents to monitor and manage incidents effectively.

    Figure 1. Critical Event Management dashboard
    Critical Event Management dashboard

    The Critical Event Management dashboard provides a high-level summary of active and ongoing events, including quick-access metrics and links to Critical Event Management tools. The dashboard empowers agents to stay organized, prioritize effectively, and respond to incidents in a timely manner.

    To view the Critical Event Management dashboard, navigate to Workspaces > Health and Safety Workspace and select Critical Event Management.

    Table 1. Key features of the dashboard
    Feature Description
    Quick action buttons Buttons that help you quickly initiate actions, such as creating an incident, observation, or critical event.
    Active Critical Events List of active critical events with key details like location, event ID, creation time, and the assigned agent, which helps prioritize urgent events for immediate action.
    Event status overview Number of critical events by their status, such as New, Work in Progress, and Resolved, helping you quickly assess workload and progress.
    Critical Events by severity Bar chart that displays events by severity level, such as Low, Medium, High, and Critical, which helps when prioritizing your response.
    Critical Events by location Map view of critical events by location, which helps identify geographic patterns and areas requiring immediate attention.
    Critical Events created over time Timeline graph that tracks the number of critical events created over time, helping you monitor trends and potential increases in incidents over specific periods.
    Critical Events list Table of all recent critical events with sortable details, including event number, state, source, short description, category, severity, location, assigned agent, and timestamps for event creation and updates.
    Table 2. Benefits of the dashboard
    Benefits Description
    Real time monitoring View and manage critical events in real-time to promote swift responses.
    Prioritization Sort events by severity, location, and status to focus on the most urgent issues.
    Trend analysis Track trends over time to manage and help prevent future incidents.