---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Enable the ServiceNow Otto panel

# Enable the ServiceNow Otto panel {#ariaid-title1}

Release version: Australia  
Updated October 6, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Enable ServiceNow Otto panel to activate conversational capabilities, map user intents to workflows, and link agents to relevant knowledge graphs for reservations, connectors, and utilization.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllAI Agent StudioOverview.
2. Select the Overview tab.
3. Select Workplace Advisor QnA Agentic workflow.
4. On the form, navigate to Select channels and status.
5. In the Engage via the ServiceNow Otto® panel section, make sure the Display toggle is turned on.
6. Select Save and test.

*[\>]: and then