---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Workplace PPE Inventory Management

# Workplace PPE Inventory Management {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Workplace PPE Inventory Management

The Workplace Personal Protective Equipment (PPE) Inventory Management application by ServiceNow enables organizations to efficiently manage PPE inventory across multiple locations, ensuring the physical safety of their workforce.
It supports monitoring PPE availability, fulfilling employee requests, and tracking PPE assignments.
The application integrates with the Safe Workplace suite to help manage workplace readiness and safety, especially during emergencies and pandemics.
Show full answer Show less  

## Key Features

* **Inventory Management:** Track PPE stock levels in real-time with daily updates and view inventory status across facilities through a comprehensive dashboard.
* **Request and Fulfillment:** Employees can request PPE via a self-service portal accessible on mobile or desktop. Administrators can review and fulfill these requests to ensure timely PPE distribution.
* **Direct Assignment:** PPE items can be assigned directly to employees without a prior request, facilitating quick allocation when needed.
* **Guided Setup:** A guided setup process assists in configuring the Safe Workplace and Emergency Response Management applications, streamlining deployment.
* **Integration with Safe Workplace Suite:** The application works alongside other Safe Workplace apps like Employee Readiness Surveys, Employee Health Screening, and Workplace Core to support comprehensive workplace safety planning.
* **Installation Options:** Available for commercial, federal (IL4 and FedRAMP), and on-premise environments with clear installation instructions and support channels.

## Important Considerations for Customers

* Organizations are responsible for ensuring compliance with applicable laws and regulations, including data protection and employment laws. The application does not constitute legal advice.
* Government agencies must confirm usage permissions with their Ethics Office and remain responsible for regulatory compliance.
* Licenses are required for production use of Safe Workplace suite applications.

## Getting Started

* Installation requires admin role access.
* Initial setup involves creating PPE models, adding PPE items to the service catalog, managing stock, and defining stock rules.
* Use the PPE Inventory Overview dashboard to monitor stock and assignments effectively.
* Employees submit PPE requests through the Service Catalog, which administrators can fulfill to maintain workplace safety.

## Additional Resources

ServiceNow provides release notes, implementation guides, training via ServiceNow University, and community support to help customers deploy and optimize the Workplace PPE Inventory Management application effectively.  
Use the ServiceNow®
Workplace Personal Protective Equipment Inventory Management application to manage PPE inventory to help safeguard the
physical safety  of your workforce. Monitor the availability of PPE at different locations,
fulfill employee requests for PPE, and track PPE assigned to employees.

PPE supplies can easily be ordered from the self-service portal via mobile or desktop.  A dashboard provides  a comprehensive view  of inventory  by facility, an  aggregate look at the  entire workplace, and  historical data on
how  equipment  levels have changed over time.  Inventory levels can be updated  daily for accurate, real-time inventory management.

Use guided setup to implement Safe Workplace suite
apps
:   The Safe Workplace guided setup provides a sequence of tasks that help
    you configure the Safe Workplace and Emergency Response Management applications on your ServiceNow instance. To open the Safe Workplace guided setup, navigate to Guided SetupSafe Workplace Guided Setup. For more information about using the guided setup interface, see [Using guided setup](https://www.servicenow.com/docs/access?context=guided-setup&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US).

## Use with other Safe Workplace suite
applications {#ppe-inventory-management__section_jm5_b3v_rlb}

Workplace PPE Inventory Management is part of a suite of ServiceNow® Safe Workplace suite applications. Use it with these other applications to help your organization prepare its workforce and workplaces to resume operations after emergencies and pandemics like COVID-19.

* With the [Employee Readiness
  Surveys](https://servicenow-prod.fluidtopics.net/jKg0OdtXqf7WPIln1V6ZVA "The ServiceNow Employee Readiness Surveys application lets you evaluate the readiness of your workforce to return to the workplace by asking users to complete a survey.") application, evaluate the readiness of your users to return to the workplace by asking them to fill in a survey.
* Before users re-enter workspaces, use the [Employee Health
  Screening](https://servicenow-prod.fluidtopics.net/2wXhtAQfJxquUmoi2tDH~w "Screen users before entering the workplace to ensure compliance with the organization's entry requirements, such as a temperature check and PPE. Require that users agree to comply with health and safety policies before they return to the workplace.") application to screen users and ensure compliance with your entry requirements, such as a temperature check and PPE.
* With the [Workplace Core](https://servicenow-prod.fluidtopics.net/T9AnTG7apYUMB1YNLEZeug "The ServiceNow Workplace Core application manages workplace locations, reservations, visitors, and moves for your organization.") application, prepare for the return of users by configuring and maintaining clean and socially distanced workspaces for them to use.
{#ppe-inventory-management__ul_urt_ptc_slb}

All Safe Workplace suite
applications are available in
the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home).

## Safe Workplace suite
for federal customers {#ppe-inventory-management__section_ahh_qrc_slb}

Federal customers using IL4 or FedRAMP environments will
see the Safe Workplace suite applications ready and available to install on
their nonproduction instances without having to make any special requests. Licenses are
required to use Safe Workplace suite

applications on production instances. Customers are responsible for configuring the apps to
meet U.S. federal regulations and guidelines.{#ppe-inventory-management__safe-workplace-wsd-fedramp}  
{#ppe-inventory-management__table_kxr_yz3_blb__entry__2}{#ppe-inventory-management__p_lwb_nfg_h1c}{#ppe-inventory-management__p_nwb_nfg_h1c}{#ppe-inventory-management__p_qwb_nfg_h1c}{#ppe-inventory-management__p_swb_nfg_h1c}

| Type | Instructions |
|-|-|
| Commercial on-premise | Visit the ServiceNow® Store to download and install the application. |
| Federal hosted | See the [Federal downloads for the Emergency Response Management and Safe Workplace suite apps \[KB0030260\]](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030260) article in the Store Help Center for more information. |
| Federal on-premise | If you are a federal on-premise customer and you would like to install this application, reach out to your sales representative or open a Now Support or HIWAVE ticket. In the ticket, request to be routed to the SHOT team.{#ppe-inventory-management__p_pwb_nfg_h1c} See the [Federal downloads for the Emergency Response Management and Safe Workplace suite apps \[KB0030260\]](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030260) article in the Store Help Center for more information. |
| On-premise | See the [Commercial downloads for the Emergency Response Management and Safe Workplace suite apps \[KB0030258\]](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030258) article in the Store Help Center for more information. |
[Table 1. Installation instructions for self-hosted and federal environments]

{#ppe-inventory-management__table_kxr_yz3_blb}

## Notice regarding use by organizations {#ppe-inventory-management__section_ywr_w54_rlb}

All decisions in connection with the implementation of this application are at the sole
decision of the Organization utilizing this application. Organizations agree that use of the
application is not a representation by ServiceNow regarding the
application's compliance with any law or regulation and any suggested language provided out
of the box with the application does not constitute legal advice by ServiceNow.{#ppe-inventory-management__p_s1g_nfg_h1c}

Organizations remain solely responsible for complying with their legal obligations under
applicable law, including (but not limited to) data protection and employment laws, and
should modify any language within the templates provided to meet the Organizations' specific
requirements.{#ppe-inventory-management__p_t1g_nfg_h1c}

## Notice regarding use by government agencies {#ppe-inventory-management__section_zrb_x54_rlb}

ServiceNow is offering this application to government agencies and their authorized users, not to employees of government agencies in their individual capacities. Use of this application is being offered
free of charge for a limited or extended time period and with no expectation of payment from the government agency to ServiceNow for use during that time period, nor does usage create an actual or implied future obligation on behalf of the government. ServiceNow hereby expressly waives any future claims for payment from the agency in connection with usage of the application. Government customers are solely responsible to confirm with the agency's
Ethics Office or its authorized representative that acceptance and usage of the application is permissible.{#ppe-inventory-management__p_l3b_nfg_h1c}

All decisions in connection with the implementation of this application are at the sole decision of the government agency utilizing this application. Agencies remain solely responsible for complying with their
legal obligations under applicable laws and regulations, including (but not limited to) data protection and employment laws and regulations, and should modify any language within the templates provided to meet the agency's
specific requirements.{#ppe-inventory-management__p_m3b_nfg_h1c}

## Additional resources {#ppe-inventory-management__section_zgs_c3m_3hc}

* Learn more about what's new and changed, see the [HR Service Delivery
  release notes](https://www.servicenow.com/docs/access?context=hr-service-delivery-landing&version=australia&pubname=australia-release-notes&ft:locale=en-US).
* Log in to your ServiceNow® account and find additional information about implementing and deploying features at [Employee Service Management](https://mynow.servicenow.com/now/best-practices/collections/employee-service-management-best-practices).
* Access real-time courses, self-paced training, and career resources at [ServiceNow University](https://learning.servicenow.com/lxp/en/pages/servicenow)
* Find useful resources related to your role and explore best practices at the [Customer Success Center](https://www.servicenow.com/success.html).
* Connect with other Customer Service Management users at [Now Community](https://www.servicenow.com/community/).
{#ppe-inventory-management__ul_ahs_c3m_3hc}
* **[Install Workplace PPE Inventory Management](https://servicenow-prod.fluidtopics.net/DgpqC9VnRdfThTsSj8NrnA#install-ppe-inventory)**   
  You can install Workplace PPE Inventory Management if you have the admin role.
* **[Set up Workplace PPE Inventory Management](https://servicenow-prod.fluidtopics.net/8IS9ptw2k6CdkkoluGqk8A)**   
  Complete setup tasks to start using Workplace PPE Inventory Management. Create models for PPE items, add PPE items to your service catalog, add PPE stock, and create stock rules.
* **[PPE Inventory Overview dashboard](https://servicenow-prod.fluidtopics.net/~SgaSdpY_Xa1~gmIbV0iSQ)**   
  Use the PPE Inventory Overview dashboard to track PPE items that are in stock, on order, and assigned to employees.
* **[Request PPE](https://servicenow-prod.fluidtopics.net/buqAldjN8poK0BmOT_rp0Q)**   
  Use Service Catalog to request personal protective equipment (PPE) for you to use at your workplace.
* **[Fulfill a request for PPE](https://servicenow-prod.fluidtopics.net/ugwgIxL53W2jcr9q7kmSsA)**   
  View employee requests for personal protective equipment (PPE). Fulfill the requests to make sure that employees get the PPE they need to stay safe at the workplace.
* **[Assign PPE to employees](https://servicenow-prod.fluidtopics.net/XAa00B0sX08SBZjQauCSBg)**   
  You can assign PPE directly to an employee without them submitting a request.

*[\>]: and then