---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Use the host portal

# Use the host portal {#ariaid-title1}

Release version: Australia  
Updated March 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the host portal to create, view, and manage visits; add visitors and optional co-hosts.

## Before you begin

Role required: sn_wsd_core.workplace_user

## Procedure

1. Navigate to AllSelf-serviceEmployee Center.
2. On the Employee Center portal, select Help CenterWorkplace Services.
3. From the Workplace Services, select Open my visit list.  
   The host portal page opens with a list of upcoming visits.
4. Perform any of the following actions based on your preference.

   | Action | Steps |
   | Manage visits | Select any of the following options: * Upcoming: Displays upcoming visits in a chronological order starting from the current day. * Past: Displays past visits in a reverse chronological order starting from the current day. * Drafts: Displays visits that are saved for later. You can edit and submit draft visits. {#use-host-portal__ul_zck_5tz_n3c} You can select a visit to view its details. You can also edit or cancel a visit based on your preference. |
   | Manage visitors | After selecting a visit, you can view, edit, or remove visitors. * You can view the status of the pre-check tasks for every visitor.Selecting the pending tasks displays the tasks that the visitor hasn't completed. * You can remove the visitor by selecting Delete visitor in the Actions column. * On the visit details page, you can edit a visitor's details or remove the visitor. {#use-host-portal__ul_fyh_44d_43c} |
   | Create a visit | 1. Select Create new visit. 2. On the New visit form, fill in the fields. For a description of the field values, see [New visit form](https://servicenow-prod.fluidtopics.net/LXLjiPVYlqtDbHAJ4F3wyQ "Use the New visit form to select a purpose, location, date and time for your visit. Additionally, add visitors and optional co-hosts"). Note: The fields are based on the initial requirements configured by the admin. 3. Select Create Visit. 4. Add internal or external visitors.For more information about adding visitors, see [Adding visitors](https://servicenow-prod.fluidtopics.net/iLkgfUlLCfQMXZt12fIc2g#adding-visitors "Add a single visitor or upload a file with details of multiple visitors."). 5. Select Confirm. {#use-host-portal__ol_i2w_lsz_n3c} |
   | Edit a visit | 1. Select an upcoming or draft visit. 2. On the visit details panel, select Edit visit. For recurring visits, you can edit a single occurrence or all occurrences. 3. On the Edit visit form, fill in the fields.The fields are the same as creating a visit. For a description of the field values, see [New visit form](https://servicenow-prod.fluidtopics.net/LXLjiPVYlqtDbHAJ4F3wyQ "Use the New visit form to select a purpose, location, date and time for your visit. Additionally, add visitors and optional co-hosts"). 4. Select Save changes. 5. Add, edit, or remove visitors.For more information about adding visitors, see [Adding visitors](https://servicenow-prod.fluidtopics.net/iLkgfUlLCfQMXZt12fIc2g#adding-visitors "Add a single visitor or upload a file with details of multiple visitors."). 6. Select Confirm. {#use-host-portal__ol_s1g_4n2_43c} |
   |-|-|

   {#use-host-portal__choicetable_x42_ksz_n3c}
**Related concepts**   

* [Adding visitors](https://servicenow-prod.fluidtopics.net/iLkgfUlLCfQMXZt12fIc2g#adding-visitors "Add a single visitor or upload a file with details of multiple visitors.")  
**Related tasks**   

* [Make a visitor registration](https://servicenow-prod.fluidtopics.net/6hRnl8isy1c4GW9H84K7wQ "Pre-plan your visitor or off-site colleagues visit. Specify their visit details like date, time, location, and more.")
* [Review visitor policies](https://servicenow-prod.fluidtopics.net/H4ZqdgZ9T~eXzLv6MnA4nQ "Review the workplace policies before your visit, then accept or decline the policies.")

*[\>]: and then