---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Using Leader Hub

# Using Leader Hub {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the Leader Hub app to access pertinent data about the talent in your organization so you can enhance employee engagement, adapt to changing circumstances, and make data-driven decisions that steer your organization toward
success.  
Important:  
Starting with the Brazil release, Leader Hub is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported till Canada. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.
* **[View north-star and drill-down metrics](https://servicenow-prod.fluidtopics.net/ATFjucqTGlYuevZa5qmwIQ)**   
  View the north-star and drill-down metrics that appear in the Growth engagement widget. Use this data to gauge the level of employee engagement with the growth tools provided in the Talent Development suite of applications.
* **[View team details](https://servicenow-prod.fluidtopics.net/LtRtOxGi_4bG2GIYExGdzQ)**   
  Gain visibility into the skills and talent composition of each team in your organization. Use this data to determine the strengths and deficiencies of each team so you can drive changes that steer your employees toward success.
* **[Use the View menu icon in Leader Hub](https://servicenow-prod.fluidtopics.net/1IW1qu~lEbGQ38vaxQwvlw)**   
  Use the View menu icon (![View menu icon]()) to view the career profile of an employee, schedule or create a conversation, or send emails.
* **[View skill details](https://servicenow-prod.fluidtopics.net/HICzpP2riqZdT9LxCT0iwg)**   
  View skills relevant to your organization and metrics that you can use to identify critical skill gaps. This data can be used to hold managers responsible for developing talent within their teams.
* **[View organizations you support](https://servicenow-prod.fluidtopics.net/ijXzoqzLm3~yGvdm_fXELw)**   
  View your designated leader's organization so you can provide support in the capacity required for the organization to succeed. Supporters to whom the leader has delegated tasks and responsibilities can access Leader Hub to provide support accordingly.
* **[Use the Employee Summary Virtual Agent topic in Leader Hub](https://servicenow-prod.fluidtopics.net/qhTSpeZJRXsETxzfqGuPeA)**   
  Activate and use the Employee Summary Virtual Agent topic to access employee contribution summaries, view consolidated profiles, and track employee progress.