---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Incident pattern form

# Incident pattern form {#ariaid-title1}

Release version: Australia  
Updated June 21, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Safety agents and managers can review the confidence score, urgency, and other factors, and the AI-generated pattern summary.
The fields in the incident pattern form are generated automatically. For more information, see [Work on an incident pattern record](https://servicenow-prod.fluidtopics.net/QmnxmSH5iQwd77CLEGvtFw "Understand the fields and related lists of the incident pattern record.").
{#hs-incident-pattern-record-details-tab__table_zv1_fgk_l3c__entry__2}

| Field | Description |
|-|-|
| Number | System-generated record number. |
| Urgency | Level of severity. |
| Pattern type | Common category identified during the pattern analysis. |
| Confidence score | Measure of how significant and reliable the health and safety pattern is. The score ranges from 1 to 100. |
| Assignment group | User group responsible for working on the pattern analysis. This field is not automatically set and can be edited. |
| Assigned to | User responsible for working on the pattern analysis. This field is not automatically set and can be edited. |
| Identified on | Date and time when the pattern record was created. |
| Updated | Date and time when the pattern record was last updated. |
| Pattern summary | AI-generated summary of pattern values and statistics. Results may vary --- review the summary before acting on it. |
| Recommendations | Recommended actions to mitigate the pattern. |
[Table 1. Details tab of incident pattern record]

{#hs-incident-pattern-record-details-tab__table_zv1_fgk_l3c}