---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Reopen a legal hold matter

# Reopen a legal hold matter {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Reopen a closed legal hold matter when a legal hold is either revoked or newly issued in relation to the same closed legal matter.

## Before you begin

Role required: sn_lg_hold.legal_hold_fulfiller

## Procedure

1. Navigate to AllLegal RequestLegal Counsel Center.
2. Select the List icon (![List icon]()).
3. In the Default lists tab, navigate to MattersAll
4. Select the legal matter from the list.
5. In the legal matter page, select Reopen.
6. In the Comments field of the Response matter pop-up window, enter the reason to reopen the legal hold notification matter.
7. Select OK.

## Result

The closed legal hold notification matter is reopened, and its state changes from Closed complete to Work in Progress.

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