---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Manage opportunities

# View and manage the opportunities created in Opportunity Marketplace {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Opportunities are created to solicit individuals to apply for roles within the opportunity. As an Opportunity Marketplace admin \[sn_opp_market.admin\], you can view and manage opportunity records from the ServiceNow platform.

## Before you begin

Role required: Opportunity Marketplace admin \[sn_opp_market.admin\]

## About this task

There are times that opportunities must be updated by someone other than the opportunity owner. Having the role of Opportunity Marketplace admin \[sn_opp_market.admin\] enables you to update opportunities without being the opportunity owner.  
Tip:  
While admins can view and update opportunities, it is recommended that opportunity creators and owners view and update opportunities from Opportunity Marketplace in the Employee Center.

## Procedure

1. Navigate to AllOpportunity MarketplaceOpportunities.  
   Opportunities records contain several fields. Here are some of the fields that help you to identify opportunities. Some of the listed fields are linked to their respective records for the applicant. {#egd-oppt-mrktplc-view-manage-opportunities__table_uk1_5gw_jcc__entry__2}

   | Field | Description |
   |-|-|
   | Title | The title of the opportunity that applicants and opportunity owners see when looking at opportunities. |
   | Opportunity type | There are 3 opportunity types that come with the base system. * Gig * Project * Volunteer As an admin, you can add custom opportunity types, see[Creating custom opportunity types in Opportunity Marketplace](https://servicenow-prod.fluidtopics.net/buZOdnTzDIlHZzYOUi0~Lg "Opportunity Marketplace comes with 3 base system Opportunity types. If you need a different opportunity type, you can create custom opportunity types to meet the needs of your organization. You can also create custom user criteria, opportunity details, and roles and requirements."). |
   | State | The State of an opportunity indicates where an opportunity is in the approval process. * Canceled * Closed * Complete * Draft * Edited * Published |
   | Published date | The date that the opportunity is available to applicants. |
   [Table 1. Important role applicant fields and descriptions]

   {#egd-oppt-mrktplc-view-manage-opportunities__table_uk1_5gw_jcc}
2. Select an opportunity.
3. Update any field that must be changed.
4. Select Update.

*[\>]: and then