Resume signature process

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Resume the paused signature process with the modified signatories.

    Before you begin

    Role required: sn_cm_core.contract_fulfiller

    About this task

    Use the Resume signature option to resume the signature process. If the signature process is not resumed within the configured time duration (as defined by the system property maximum_signature_pause_duration), any changes made to the signatories are automatically reverted, and the signature process resumes from its previous state.

    Resume signature option is only available for wet signature workflow and electronic signature workflow with Docusign electronic signature provider integration.

    Procedure

    1. Navigate to your workspace.
    2. Open the contract request that is in Signature paused status.
    3. Select Resume signature.
    4. Select Resume on the confirmation screen.

    Result

    • The Contract Status is updated to Awaiting signature.
    • If the current signatory is different from before the pause, a notification is sent for signature request.
    • The activity stream records the resume signature action.