---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Creating and managing audience-specific templates

# Creating and managing audience-specific templates {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Administrators can develop Journey Accelerator templates for customized plans with
stages that include user tasks for different audiences.
* **[Create and manage action plan task templates](https://servicenow-prod.fluidtopics.net/geNTE3PzYg3lFk2sGbgFng)**   
  Create and manage the task templates that managers, mentors, and employees can use for their Journey designer plans. Use task templates to provide a consistent and streamlined experience for creating Journey designer plans.
* **[Manage to-do templates created by managers in Journey designer](https://servicenow-prod.fluidtopics.net/TjkfM1WQpKyMQBMpERQeyQ)**   
  Modify and manage to-do task templates that managers create.