---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Use

# Using ServiceNow Otto for Employee Experience {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the ServiceNow Otto for Virtual Agent to quickly check your tasks and approvals.
* **[Check your to-do tasks by using the ServiceNow Otto for Virtual Agent](https://servicenow-prod.fluidtopics.net/XSzwhUy~TiUBL51AsEGGgg)**   
  Check your to-do and pending tasks by using the ServiceNow Otto for Virtual Agent AI chat window. By checking these tasks, you can stay organized, prioritize the most important tasks on your list, and monitor how you're doing against your deadlines.
* **[Check your approvals by using ServiceNow Otto for Virtual Agent](https://servicenow-prod.fluidtopics.net/_Nx66VxDlVVu1mJ8eX2EBw)**   
  Check the approvals that are assigned to you by using the ServiceNow Otto for Virtual Agent AI chat window. By checking your approvals before you begin your tasks, you avoid working on tasks that weren't approved and focus on what needs to be done.
* **[Check company news and events](https://servicenow-prod.fluidtopics.net/MKv8Yi_YPKSVQ3PrepgsYg)**   
  Stay connected and informed on company updates, events, announcements, and more with the help of the AI Agent in the Employee Center ServiceNow Otto for Virtual Agent.
* **[View summarization for approvals](https://servicenow-prod.fluidtopics.net/qKQSJnotsjuY3F3HQpi_hw)**   
  Check the generated approval summaries for cases, requested items, and requests for approvals. Based on the trigger selection by your admin, you can see contextual summary of the approval.