--- sourceDocument: Australia Employee Service Management sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia Employee Service Management ft:clusterId : - emplsm bundleId : - emplsm workflow : - Employee --- # Vaccination Status # Vaccination Status {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Vaccination Status The ServiceNow® Vaccination Status application enables HR departments to track and manage employee vaccination data to support workplace safety and readiness. It allows users to submit vaccination documentation to comply with organizational health requirements, while administrators can monitor and update vaccination statuses. This tool supports workforce planning by providing insights into vaccination compliance. Show full answer Show less ## Integration with Safe Workplace Suite Vaccination Status is part of the ServiceNow Safe Workplace suite, designed to help organizations safely resume operations after emergencies like pandemics. It works alongside applications such as: * **Employee Readiness Surveys** -- to assess employees' readiness to return * **Employee Health Screening** -- to enforce entry health requirements * **Workplace Core** -- to prepare and manage safe workspaces * **Workplace PPE Inventory Management** -- to track safety equipment * **Contact Tracing** -- to monitor user interactions for safety These applications collectively help organizations create a safe return-to-work environment. ## Deployment and Licensing The application is available for commercial on-premise, federal hosted, and federal on-premise environments, with specific installation instructions depending on the deployment model. Federal customers can install Safe Workplace apps on nonproduction instances without special requests; production use requires licensing and compliance configuration by the customer. ## Compliance and Legal Considerations Organizations are responsible for ensuring the application's use complies with applicable laws and regulations, including data protection and employment laws. ServiceNow does not provide legal advice, and organizations should customize provided templates accordingly. Government agencies must confirm ethical approval for use and remain responsible for compliance. ## Key Features and Configuration * **Installation and Setup:** Admins can install the application and configure properties such as data retention periods, reminder emails, and exemption management. * **Automation:** Vaccine response reviews can be automated by integrating third-party validation services and enabling workflows. * **Country-Specific Data Retention:** Customize data retention policies based on geographic requirements. * **Privacy Consent:** Configure user consent collection for vaccination data submissions. * **Vaccine Types:** Define vaccine and booster categories for accurate reporting. * **Virtual Agent Support:** Users can report vaccination status via SMS through Virtual Agent conversations. ## User and Administrator Capabilities * **Users** can submit vaccination data, review past vaccine responses, and request vaccine exemptions with justification. * **Admins and Managers** can confirm vaccination statuses and exemption requests using the Employee Readiness Core Approval Portal. * **Vaccine profiles** provide detailed vaccination data, exemption status, and recent test results for review. * **Dashboard:** The Vaccination Status dashboard offers reporting and insights into organizational vaccination compliance. ## Additional Resources ServiceNow customers can access release notes, implementation guides, training, and community support to maximize the application's value and ensure a smooth deployment and operation. The ServiceNow® Vaccination Status application gives HR departments the ability to track the status of user vaccinations in the workplace. Organizations can collect vaccination data for workforce planning, as needed based on business requirements, and report on the readiness of the workplace. Users are empowered to submit documentation of completed vaccinations to meet their organization's health and safety requirement for a safe return to the workplace, while administrators can track the status of user vaccination in the workplace. Status updates can be made manually by the user. ## Use with other Safe Workplace suite applications {#vaccination-status__section_jm5_b3v_rlb} Vaccination Status is part of a suite of ServiceNow® Safe Workplace suite applications. Use it with these other applications to help your organization prepare its workforce and workplaces to resume operations after emergencies and pandemics like COVID-19. * With the [Employee Readiness Surveys](https://servicenow-prod.fluidtopics.net/jKg0OdtXqf7WPIln1V6ZVA "The ServiceNow Employee Readiness Surveys application lets you evaluate the readiness of your workforce to return to the workplace by asking users to complete a survey.") application, evaluate the readiness of your users to return to the workplace by asking them to fill in a survey. * Before users re-enter workspaces, use the [Employee Health Screening](https://servicenow-prod.fluidtopics.net/2wXhtAQfJxquUmoi2tDH~w "Screen users before entering the workplace to ensure compliance with the organization's entry requirements, such as a temperature check and PPE. Require that users agree to comply with health and safety policies before they return to the workplace.") application to screen users and ensure compliance with your entry requirements, such as a temperature check and PPE. * With the [Workplace Core](https://servicenow-prod.fluidtopics.net/T9AnTG7apYUMB1YNLEZeug "The ServiceNow Workplace Core application manages workplace locations, reservations, visitors, and moves for your organization.") application, prepare for the return of users by configuring and maintaining clean and socially distanced workspaces for them to use. * You can manage the inventory of safety equipment for your workforce with the [Workplace Personal Protective Equipment Inventory Management](https://servicenow-prod.fluidtopics.net/4L8p0ljJsFXf48owHUGNsQ "Use the ServiceNow Workplace Personal Protective Equipment Inventory Management application to manage PPE inventory to help safeguard the physical safety  of your workforce. Monitor the availability of PPE at different locations, fulfill employee requests for PPE, and track PPE assigned to employees.") application. * With the [Contact Tracing](https://servicenow-prod.fluidtopics.net/StbmEyXpZKlqHdL6NG__8w "The ServiceNow Contact Tracing application helps organizations reduce workplace transmission of infectious diseases, such as COVID-19, by identifying any on-site users who might have been in contact with an affected user. The user receives updates about the number of reported cases or symptoms in the location. A list of potentially exposed users is created from various data inputs, such as badge scans, Wi-Fi access logs, and daily contact logs.") application, evaluate the readiness of your users to return to the workplace by using data such as badge scans, Wi-Fi access logs, and daily contact logs to help identify potential user interactions. {#vaccination-status__ul_urt_ptc_slb} All Safe Workplace suite applications are available in the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home). ## Safe Workplace suite for federal customers {#vaccination-status__section_ahh_qrc_slb} Federal customers using IL4 or FedRAMP environments will see the Safe Workplace suite applications ready and available to install on their nonproduction instances without having to make any special requests. Licenses are required to use Safe Workplace suite applications on production instances. Customers are responsible for configuring the apps to meet U.S. federal regulations and guidelines.{#vaccination-status__safe-workplace-wsd-fedramp} {#vaccination-status__table_kxr_yz3_blb__entry__2}{#vaccination-status__p_lwb_nfg_h1c}{#vaccination-status__p_nwb_nfg_h1c}{#vaccination-status__p_qwb_nfg_h1c}{#vaccination-status__p_swb_nfg_h1c} | Type | Instructions | |-|-| | Commercial on-premise | Visit the ServiceNow® Store to download and install the application. | | Federal hosted | See the [Federal downloads for the Emergency Response Management and Safe Workplace suite apps \[KB0030260\]](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030260) article in the Store Help Center for more information. | | Federal on-premise | If you are a federal on-premise customer and you would like to install this application, reach out to your sales representative or open a Now Support or HIWAVE ticket. In the ticket, request to be routed to the SHOT team.{#vaccination-status__p_pwb_nfg_h1c} See the [Federal downloads for the Emergency Response Management and Safe Workplace suite apps \[KB0030260\]](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030260) article in the Store Help Center for more information. | | On-premise | See the [Commercial downloads for the Emergency Response Management and Safe Workplace suite apps \[KB0030258\]](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030258) article in the Store Help Center for more information. | [Table 1. Installation instructions for self-hosted and federal environments] {#vaccination-status__table_kxr_yz3_blb} ## Notice regarding use by organizations {#vaccination-status__section_ywr_w54_rlb} All decisions in connection with the implementation of this application are at the sole decision of the Organization utilizing this application. Organizations agree that use of the application is not a representation by ServiceNow regarding the application's compliance with any law or regulation and any suggested language provided out of the box with the application does not constitute legal advice by ServiceNow.{#vaccination-status__p_s1g_nfg_h1c} Organizations remain solely responsible for complying with their legal obligations under applicable law, including (but not limited to) data protection and employment laws, and should modify any language within the templates provided to meet the Organizations' specific requirements.{#vaccination-status__p_t1g_nfg_h1c} ## Notice regarding use by government agencies {#vaccination-status__section_zrb_x54_rlb} ServiceNow is offering this application to government agencies and their authorized users, not to employees of government agencies in their individual capacities. Use of this application is being offered free of charge for a limited or extended time period and with no expectation of payment from the government agency to ServiceNow for use during that time period, nor does usage create an actual or implied future obligation on behalf of the government. ServiceNow hereby expressly waives any future claims for payment from the agency in connection with usage of the application. Government customers are solely responsible to confirm with the agency's Ethics Office or its authorized representative that acceptance and usage of the application is permissible.{#vaccination-status__p_l3b_nfg_h1c} All decisions in connection with the implementation of this application are at the sole decision of the government agency utilizing this application. Agencies remain solely responsible for complying with their legal obligations under applicable laws and regulations, including (but not limited to) data protection and employment laws and regulations, and should modify any language within the templates provided to meet the agency's specific requirements.{#vaccination-status__p_m3b_nfg_h1c} ## Additional resources {#vaccination-status__section_zgs_c3m_3hc} * Learn more about what's new and changed, see the [HR Service Delivery release notes](https://www.servicenow.com/docs/access?context=hr-service-delivery-landing&version=australia&pubname=australia-release-notes&ft:locale=en-US). * Log in to your ServiceNow® account and find additional information about implementing and deploying features at [Employee Service Management](https://mynow.servicenow.com/now/best-practices/collections/employee-service-management-best-practices). * Access real-time courses, self-paced training, and career resources at [ServiceNow University](https://learning.servicenow.com/lxp/en/pages/servicenow) * Find useful resources related to your role and explore best practices at the [Customer Success Center](https://www.servicenow.com/success.html). * Connect with other Customer Service Management users at [Now Community](https://www.servicenow.com/community/). {#vaccination-status__ul_ahs_c3m_3hc} * **[Install Vaccination Status](https://servicenow-prod.fluidtopics.net/tVvXWxut5AdG2cJl9I9WbA#install-vaccination-status)** You can install Vaccination Status if you have the admin role. * **[Set up Vaccination Status properties](https://servicenow-prod.fluidtopics.net/SMOkOCwfXayTP9zLRU558w)** Set up Vaccination Status properties to define the data retention period for user-reported vaccination status data, manage reminder emails, and enable exemptions. * **[Automating vaccine response reviews](https://servicenow-prod.fluidtopics.net/PFaNsK67v0B5dhJbfBzRGQ)** Your organization can automatically validate and review vaccine responses with Vaccination Status by integrating third-party validator services and enabling workflows. * **[Configure country-specific data retention settings for Vaccination Status](https://servicenow-prod.fluidtopics.net/WknG~OPGOjqHD8XlBHJjKg)** Configure the data retention settings for vaccine responses so your data retention policy is country-specific. * **[Set up privacy consent for Vaccination Status](https://servicenow-prod.fluidtopics.net/Hy0CeLtAEeBjq5vNEYLk1Q)** Set up privacy consent for users who are providing their vaccination data to your organization. * **[Configure vaccine or vaccine booster types for Vaccination Status](https://servicenow-prod.fluidtopics.net/lFhoR9~9T~a9yMbZRkrasw)** Create or modify vaccine or vaccine booster types that people can use to report their vaccination status. * **[Virtual Agent conversations for Vaccination Status](https://servicenow-prod.fluidtopics.net/UFK4KalOJfXk2fNYYqyP4Q)** Vaccination Status provides a Virtual Agent conversation that enables users to report their vaccination status via SMS. * **[Report vaccination status to your organization](https://servicenow-prod.fluidtopics.net/aMgpcASeSndhzZWk_QEqZQ)** Provide your organization with information about whether you received a vaccine and the date that you received it. * **[Review your vaccine responses](https://servicenow-prod.fluidtopics.net/TBq0BdBpCT4ZWTdx38h84g)** If you would like to review your recently reported COVID-19 vaccinations or add an attachment to a record, access your previous vaccine responses. * **[Confirm the reported vaccination status for a user](https://servicenow-prod.fluidtopics.net/~c1PRshl7Qx1IyseiMeVxQ)** As a Vaccination Status admin or manager, use the Employee Readiness Core Approval Portal to confirm a user's reported COVID-19 vaccination status. * **[Request a vaccine exemption](https://servicenow-prod.fluidtopics.net/SbyKIXlgUdOVPE5Ipr_cIg)** Request a vaccine exemption from your organization with information about why you require an exemption. * **[Confirm a vaccine exemption request for a user](https://servicenow-prod.fluidtopics.net/vOvULx_ngT31K1qAtlqMUg)** As a Vaccination Status admin or manager, use the Employee Readiness Core Approval Portal to approve or deny a user's vaccine exemption request. * **[Viewing vaccine profile records](https://servicenow-prod.fluidtopics.net/9Oq8el8hRCGsAgQ14lHeAw)** Vaccine profiles contain vaccination information for vaccine admins to review, such as a user's vaccination date, whether users are exempt from receiving a vaccine, or the results of their most recent COVID-19 tests. * **[Vaccination Status dashboard](https://servicenow-prod.fluidtopics.net/Bie5aj0HGdgl9jTktmZMIQ)** Use the Vaccination Status dashboard to review reports that can provide insight into the vaccination status of your organization.