---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# KPI Configuration form

# KPI Configuration form {#ariaid-title1}

Release version: Australia  
Updated May 18, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The KPI Configuration form helps you create a key performance indicator for the Space Planning module in Workplace Central.
{#kpi-configuration-form__table_kpi_config_fields__entry__2}

| Field | Description |
|-|-|
| Name | Name of the KPI Configuration. |
| Label | Display label that appears in the Space Planning workspace. |
| Application | Application scope in which the KPI Configuration record is created. The field is automatically filled based on the current application scope and can't be edited. |
| Active | Option to activate the record. When this field is selected, the KPI is calculated and displayed in the Space Planning workspace. |
| Order | Order of the KPI in the side panel. In the details panel, lower order values appear before the higher order values. |
| Description | Description that appears on a tooltip in the Space Planning workspace. |
| Type | The operation that is applied to the selected field. The operation is applied across all applicable spaces on the Space Planning workspace. Select one of the following values: * SUM: Calculates the sum of the values of the selected field. * AVG: Calculates the average of the values of the selected field. * COUNT: Counts the number of values of the selected field. * COUNT DISTINCT: Counts the number of unique values of the selected field. {#kpi-configuration-form__ul_kpi_type_values} For example, SUM of Capacity displays the total capacity of the applicable spaces. Note: For KPIs that require multiple operations, you can set the type to None and create a script include to calculate the value. To create a script include, you can create an implementation by using the sn_wsd_spcmgmt.KPICustomConfig extension point. For reference, you can view the Script Includes like KPI_profiles_assigned or KPI_assignment_ratio, which are included with Workplace Space Management. For more information about extension points, see [Using extension points to extend application functionality](https://www.servicenow.com/docs/access?context=extension-points&version=australia&pubname=australia-api-reference&ft:locale=en-US). |
| Computation field | Field on the Space \[sn_wsd_core_space\] table on which the selected operation is performed. This field is displayed only after you select a value in the Type field. For example, SUM of Capacity displays the total capacity of the applicable spaces. |
[Table 1. KPI Configuration form]

{#kpi-configuration-form__table_kpi_config_fields}
**Related reference**   

* [Components installed with Workplace Space Management](https://servicenow-prod.fluidtopics.net/Hr3cEXuyWVVWkkk4harKwQ "Several types of components are installed with the Workplace Space Management application, including tables and user roles.")
* [Properties installed with Workplace Space Management](https://servicenow-prod.fluidtopics.net/2Xr26AD3yp6Y1UpiZz3pHw "Customize the properties available with Workplace Space Management.")
* [View by Configuration form](https://servicenow-prod.fluidtopics.net/7zxf~aYB9IpPdTLSlj3YNA "The view by configuration form helps you select the table and field used to filter the view on the scenario planner or building overview.")