Deactivate an obsolete Lifecycle Events activity

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Journey designer customers must deactivate the following Lifecycle Events activity to initiate the process for enabling the Pre-hire experience: Account setup and notification. The Account setup and notification activity must be deactivated so you can use its replacement, a new Lifecycle Events activity that's designed to support the Pre-hire experience.

    Before you begin

    Role required: sn_jny.admin

    Procedure

    1. Navigate to All > Lifecycle Events > Administration > Manage Lifecycle Events.
    2. Select Onboarding (Demo).
    3. Select the Activity Sets tab.
    4. In the Pre-Hire activity set column, select the Edit Activity icon associated with the Account setup and notification activity.
      The Activity record appears.
    5. Clear the Active check box and then select Update.
      The Account setup and notification activity is inactive.

    What to do next

    Activate the following Lifecycle Events activities to enable support for the Pre-hire experience:
    • Account/role setup and notification
    • Transition pre-hire to employee