---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Contract review using AI

# Contract review using ServiceNow Otto for Contract Management Pro {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
As a contract fulfiller, you can analyze your contract documents and identify non-standard or missing clauses from the AI contextual side panel by using the ServiceNow Otto for Contract Management Pro application.

The ServiceNow Otto for Contract Management Pro application analyzes contract documents to identify non-standard or missing clauses, helping you ensure contract compliance and completeness. This AI-powered analysis provides faster, more consistent review compared to manual processes.  
Note:  
Be sure to review the AI-generated analysis for accuracy.

## Contract analysis states

The ServiceNow Otto for Contract Management Pro application follows a workflow that moves through a series of states, which are displayed in the contract request. Analysis details appear in the activity stream and are communicated by email notification to the contract fulfiller, contract collaborator, and assignment group manager.

For more information on the states of the document during contract analysis, see [Contract analysis states](https://servicenow-prod.fluidtopics.net/Ee5UbwhTl6b4N4iJFCM4pQ "The ServiceNow Otto for Contract Management Pro analysis follows a workflow and moves through a series of states, which are displayed in the contract request. The contract analysis details are available in the activity stream and are also communicated by an email notification to the contract fulfiller, contract collaborator, and assignment group manager.").
* **[Analyze a contract document](https://servicenow-prod.fluidtopics.net/0zEbpnQteDNtvomUlut10A)**   
  Analyze a contract document with generative AI to identify non-standard and missing clauses. You can do this task by using the ServiceNow Otto for Contract Management Pro application.
* **[Review the AI suggestions for clause deviations](https://servicenow-prod.fluidtopics.net/ef2dylq2_eR5w8jf63jJog)**   
  Review the suggestions for clause deviations and take actions by using the ServiceNow Otto for Contract Management Pro application to ensure that the clauses comply with the guidelines of the company.
* **[Cancel AI contract analysis](https://servicenow-prod.fluidtopics.net/10jldzksh1aK8lIJfka57g)**   
  Cancel a AI contract analysis when it's no longer required due to a change in business requirements.
* **[Contract analysis states](https://servicenow-prod.fluidtopics.net/Ee5UbwhTl6b4N4iJFCM4pQ)**   
  The ServiceNow Otto for Contract Management Pro analysis follows a workflow and moves through a series of states, which are displayed in the contract request. The contract analysis details are available in the activity stream and are also communicated by an email notification to the contract fulfiller, contract collaborator, and assignment group manager.